Human Resource A Team

DYANDREA SIMMONS

El Monte, CA *****

626-***-**** ********.*******@*****.***

PROFESSIONAL PROFILE

Customer service-oriented professional with 8+ years of management experience. Able to coordinate workflow and communicate effectively with co-workers, patiens, and staff. Follow policies, procedures and guidelines to ensure consistent quality. Maintain and safeguards patient privacy and confidentiality.

oWork as part of a team and maintain a professional and positive work environment.

oWell-organized, manage time and priorities in multi-task environments.

oEffective problem solver, able to assess situations and identify solutions.

KEY QUALIFICATIONS

Accounting Payroll Banking Systems Healthcare Law HIPAA Compliance Charting Filing

Processing Co-Payments Human Resource Management Organizational Improvements

Appointment Scheduling Insurance Billing Procedures CMS1450 UB04 CMS1500 Healthcare Claim Cycle Insurance Verification Interpersonal Professional Communications Business Office Operations

Medical Office Procedures Medical Practice Management Systems Practice Structure

Leadership & Management Medical Terminology Anatomy & Physiology

PROFESSIONAL EXPERIENCE

Foothill Transit – Arcadia, CA 09/2016 – 12/2024

Bus Operator

oProvide safe and timely transportation to various locations.

oStay abreast of driving safety practices and traffic laws and regulations.

oResponsible for the safety and conduct of the public who were passengers.

oConfidently operate bus under difficult driving and road conditions.

oFollow oral and written directions and provide quality customer service.

First Transit – Pasadena, CA 10/2007 – 05/2016

Supervisor / Dispatcher

oSupervised employees, created schedules, and ensured on-time route performance.

oCompleted end-of-day paperwork, trained new employees and took inventory.

oReceived and transmitted messages, tracked vehicles, and processed other important information.

oServed as the primary liaison between customers and drivers to schedule, route, track, and invoice orders.

EDUCATION

Ultimate Medical Academy Associate of Science Degree – Healthcare Management, 2019

America Career College Certificate – Medical Billing, 2014

TECHNOLOGY

Greenway Prime Suite EHR Microsoft Office

Typing Speed: 40 WPM

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