Customer Service Call Center
Resume:
TRULEIGH RINGGOLD
Middle River, MD *****
************@*******.***
Dedicated and personable customer service professional with a proven track record in the retail industry. Possessing exceptional communication skills and a passion for delivering top-notch service to customers. Proficient in cashier duties, adept at handling transactions accurately and efficiently. Skilled at resolving customer inquiries and concerns promptly, ensuring a positive shopping experience. Committed team player with a strong work ethic.
Work Experience
Sales Associate
Heritage Honda-Bel Air, MD
February 2024 to Present
I work in the call center making 100+ calls a day
Working with computers
Works with the mastermind program
I make appointments daily for those who are interested in trading Bakery Customer Service
Wegmans-Abingdon, MD
August 2021 to February 2024
Operate bakery equipment such as ovens, mixers, and dough sheeters safely and efficiently, adhering to all safety protocols and guidelines
Helped customers locate ideal menu items by listening to needs and recommendations Assist customers with special orders, including cakes, pastries, and custom decorations, ensuring accuracy and timely fulfillment
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Cashier/Server Assistant
My Three Sons-Edgewood, MD
September 2019 to August 2021
Kept server areas clean and stocked to increase efficiency while working tables. Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports. Enhanced customer satisfaction by providing attentive and personalized service during busy shifts. Established rapport with regular customers, fostering loyalty through exceptional service. Education
High School Diploma
Edgewood High School - Edgewood, MD
May 2021
Skills
• Phone Etiquette Cash Handling
Customer Service Attention To Detail
Time Management Adaptability
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