Customer Service Sales Representative
Resume:
Ana Cuevas
Orlando, FL
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Twin Peaks Girl
Twin Peaks-Orlando, FL
December 2024 to Present
• Took accurate food and beverage orders from patrons, demonstrating strong knowledge of menu items and specials
• Effectively communicated with kitchen staff to ensure timely preparation of orders and special requests
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail in order accuracy
• Maintained cleanliness of work area, including tables, chairs, utensils, glassware, and condiments
• Assisted in inventory management by monitoring stock levels of supplies such as napkins, condiments, and utensils
• Checking in on customers: Refilling drinks, checking on diners' needs, and addressing any issues
• Preparing checks and collecting payment from customers
• Interact with, entertain, and provide best in class service and hospitality to every Twin Peaks guest T-Mobile Sales Representative
Wireless Vision, LLC-Orlando, FL
March 2024 to Present
• Provided exceptional customer service, ensuring a positive shopping experience for all customers
• Achieved consistently high conversion rates through persuasive selling techniques
• Maintained cleanliness and organization of assigned areas within the store
• Processed returns/exchanges efficiently according to company policies
• Increased customer satisfaction by resolving product-related issues in a timely and satisfactory manner
• Collaborated with team members to achieve daily sales targets, fostering a positive work environment
• Participated in regular product knowledge sessions to stay updated on new arrivals and promotions
• Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
Retail Associate
The art corner-Orlando, FL
May 2023 to November 2023
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
• Processed customer transactions accurately and efficiently using the point-of-sale system
• Collaborated with team members to achieve daily sales goals through effective communication and teamwork
• Demonstrated product knowledge to answer customer inquiries and make recommendations based on their needs
Stock/Sales Associate
The North Face-Orlando, FL
November 2022 to October 2023
• Maintained accurate inventory records by regularly conducting stock counts and reconciling discrepancies
• Efficiently restocked shelves and organized merchandise to ensure a visually appealing and customer- friendly shopping environment
• Utilized handheld devices or barcode scanners to accurately track incoming shipments, verify quantities, and update inventory systems
• Maintained cleanliness of work area, including backroom storage areas, ensuring a safe working environment for all staff members
• Trained new employees on proper stocking techniques, safety protocols, and company policies to promote consistency across shifts
Server
GATORS DOCKSIDE-Orlando, FL
November 2021 to April 2022
• Took accurate food and beverage orders from patrons, demonstrating strong knowledge of menu items and specials
• Effectively communicated with kitchen staff to ensure timely preparation of orders and special requests
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail in order accuracy
• Maintained cleanliness of work area, including tables, chairs, utensils, glassware, and condiments
• Developed relationships with regular customers by providing personalized service tailored to their preferences
• Assisted in inventory management by monitoring stock levels of supplies such as napkins, condiments, and utensils
Smoothie Maker/Cashier
Planet Smoothie-Orlando, FL
January 2021 to October 2021
make smoothies for customers
Cash handling
Product knowledge
Education
High School Education
Florida Virtual School - Orlando, FL
August 2020 to May 2023
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