Dwayne Warren
Morristown, NJ *****
**************@*****.***
• Warehouse with 5 years of successful and experience. Individual who is able to work hard in a fast-paced, ever-changing environment. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Maintains current, organized, and accurate files with a keen eye for detail. Professional with a strong work ethic and a willingness to work as part of a team. 1. Punctual and focused, with enough physical strength to handle lifts of up to 50 pounds. Work Experience
Receiving clerk
Diversified Heat Transfer-Towaco, NJ
December 2022 to April 2024
• Driving forklift trucks.
• Checking orders for accuracy.
• Organizing and Cataloging Inventory.
• Tracking incoming packages.
• Packaging items and products.
Warehouse Coordinator
Option Care Health-Florham Park, NJ
April 2022 to December 2022
Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible.
Worked with members of the sales team to keep track of inventory levels, complete accurate orders, and resolve item issues.
Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible.
Greeted Pharmacist and directed them to the products they requested. Had professional interactions with customers, peers, and Director, which aided in the development of clear communication and active listening skills.
Shipping and Receiving Associate
Kerry Ingredients-Clark, NJ
December 2019 to April 2022
Used lift and hand trucks to transport shipment materials to and from designated areas. Was in charge of day-to-day shipping and receiving for over 30 pallets per day. Was successful in resolving issues with shipments, such as damaged materials and shortages, by working effectively with shippers.
Received incoming shipments, compared the contents to associated records, and forwarded them to the appropriate department.
Compared shipping orders and invoices to the contents received to ensure accuracy. Warehouse Associate
Millennium Group Inc-Summit, NJ
June 2018 to December 2019
Counted and stocked merchandise according to the inventory control log's instructions. Offered suggestions for ways to improve or optimize the warehousing process. Improved the efficiency of material delivery processes and reduced downtime. Staged products between receiving, storage, and shipping areas to accurately transfer items. Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible.
Customer Representative
ARO - Administrative Resource Options-Chicago, IL
January 2015 to August 2016
Met and exceeded performance goals by approaching all interactions with an organized and relationship- driven approach.
Assisted customers by answering a wide range of questions about available merchandise, current prices, and upcoming company changes.
Provided excellent customer service by quickly resolving issues and responding to inquiries. Maintained a courteous, friendly atmosphere for guests to improve overall satisfaction and customer service standards.
Use standard office equipment and computer programs. Office Clerk
Birdsall Services Group-Crandford, NJ
October 2003 to February 2013
Provided excellent clerical support by entering data, managing documents, responding to emails, and overseeing the operation of office equipment.
Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
Kept organized files and stocked supplies to support team needs and maximize performance. I'm sorting and distributing mail.
Prepared packages for shipment, pickup, and courier services in order to provide customers with prompt delivery.
Education
Irvington High School - Irvington, NJ
1990
Skills
• Relationship development Interpersonal and written communication Shipping and receiving MS Office
Document scanning Self-motivated
Customer-oriented Customer service
Organization Exceptional time management skills
• Warehouse Management
• Forklift
• Load & Unload
• Clerical Experience
• Microsoft Word
• Warehouse Distribution Experience
• Pallet Jack
• Materials Handling
• Packaging
• Manufacturing
• Inventory Control
• Customer service
• Hospitality
• Document management
Assessments
Forklift safety — Proficient
July 2022
Best practices and safety hazards in forklift operation Full results: Proficient
Customer focus & orientation — Proficient
November 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Completed
November 2022
Identifying and resolving common customer issues
Full results: Completed
Warehouse safety — Proficient
October 2022
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.