Reservation specialist
Resume:
ALEXIS CAMACHO
**** ********** ***, ***** *****, Florida 34772
*.***********@*****.***
OBJECTIVE
Seeking a position working to provide access to community resources, services and activities for clients needing organizational and informational support to achieve full participation in their chosen careers and activities. PROFESSIONAL EXPERIENCE
BlueGreen Vacations - Reservation Specialist
December 2016 - Present
● Upgrade packages and destinations changes including transferring money.
● Book, modify, and cancel reservations in AS400.
● Assist reservations with calls when in queue.
● Solving customer issues, taking over escalated calls.
● Assist reservations with calls when in queue.
● Solving customer issues, taking over escalated calls.
● Assist with checking daily commissions.
● Email requests and hotel changes including close in arrivals/cancels.
● Contacting each site/hotel/welcome center when inventory needs to be requested or canceled.
Tourico Holidays- (Inbound) Sales Manager
October 2013- December 2016
● Inbound reservations for hotels, car rentals, flights and theme park tickets.
● Process payments & document sales.
● Maintain daily and monthly sales quotas.
● Online chat customer service.
● Work with new Sales Associates.
● Conduct weekly one-on-one Coaching for Improvement.
● Interview potential sale candidates, as needed.
● Assisted in training, monitoring and motivating sales associates to maximize sales performance.
Anytime Homecare - Home health aide
February 2009- October 2013
● Assisted patients with household chores.
● Drove patients to appointments
● Administered medication
● Record vitals
● Assisted everyday ADL’s
Education
Orlando Technical School 2013
Experience and licensed Phlebotomist and certified CPR. Achieved a 93% score in final semester.
Orange County Community College
SKILLS
● Assisted with medication management.
● Driving ederly to medical appointments.
● Assisted with ADL’s
● Companion services to ederly and special needs.
● Excellent problem solving, critical thinking.
● Profound ability to work in a fast-paced environment. Reference upon Request
Contact this candidate