Quality Assurance Inventory Control

Stephen Buick

Safety / Security Specialist

**********@*****.*** • 916-***-****

Reno, NV

Versatile, resourceful, and results-driven professional with extensive experience in the safety and security sector, proving to be vital to the ongoing growth of leading companies.

Areas of Expertise:

Safety and Security Operations

Project Oversight

Client Relations / Education

Compliance / Best Practices

Product / Industry Knowledge

Team Development

Cross-functional Leadership

Inventory Control

Quality Assurance

Professional Experience

Legends Bay Casino (Surveillance)

Trained in Blackjack: basic strategy, counting down a suspicious player or high roller, Scatts, knowledge of Blackjack and the methods of cheating, advantage playing as well as observing the dealers to ensure there is no collusion. I have conducted observances of certain employees that might be stealing, cage shortages and overages, tracking - via cameras, writing reports for Jackpots, security arrests and detainment.

Signal Security (Patrol Driver)

I patrolled properties for specious activity and checked secured doors as specified by the property management. I also reported any lighting issues, Fire Zone violations, notated traffic for pedestrians and vehicles, checked dumpster areas for cleanliness and vagrancy. In my report each time I visited the property, pictures were taken to ensure communication with the property management what is being looked at.

Allied Universal Security

Static position at a government site. Hourly foot patrolled the site checking for suspicious activity. Hitting certain markers at specified locations to ensure consistent coverage of the property. Marking spots of the barrier that need to be repaired. Reporting lights that are not functioning…ect.

Alert Security Patrol Security Officer (Supervisor)

My duties included checking commercial sites to assure asset protection against suspicious activity, vagrancy, theft, vandalism, noise complaints, domestic disputes, and property safety issues. I also conducted random checks on the Static Officers enforcing uniform code, collecting time cards, daily reports, incident reports, ensuring the officer has all the tools to better perform in his/her job, and updating the Officer of any changes of the client’s needs.

Reno Sparks Cab CO. (Independent Contractor)

Picking up and dropping off customers to and from various places. DOT approved. Responsible for vehicle inspection every day, managing money and paperwork, trained for MT05 and MTM10 passenger pick up and drop off.

Caesars Entertainment (The Rowe) Surveillance Observer

Trained in Blackjack: basic strategy, counting down a suspicious player or high roller, Scatts, knowledge of Blackjack and the methods of cheating, advantage playing as well as observing the dealers to ensure there is no collusion. I have conducted observances of certain employees that might be stealing, cage shortages and overages, tracking - via cameras, writing reports for Jackpots, security arrests and detainment.

Bonanza Casino Surveillance Observer

Observed all the casino operations and reported Policy and Procedure violations. Surveyed the entire property to ensure safety for guests and employees. Conducted review reports on different departments for shortages or general violations. Communicated with security to notify them of issues in the casino and the casino property.

Boomtown Casino Surveillance Observer

Observed all Casino operations and reported any advantage players, Policy and Procedure violations of employees. Surveyed the entire property ensuring safety for guests and employees. Dispatched security, REMSA or RFD, managers or GSMS’to the appropriate places. Monitoring employees and guests via video monitors fed by hidden cameras checking for cheating and theft.

Safe Streets / ADT Home Security, Reno NV 2019 – 2021

Security Advisor and Installer

●With new customers, established peace of mind having set up state-of-the-art security equipment and systems. Consulted with homeowners to understand their needs and recommended / promoted appropriate products, packages, and services that simultaneously led to increased sales and revenue. Educated customers on how to operate systems and devices such as home security, video security, life safety, and smart home automation. Ensured that all entities were functional prior to and after installation. Assisted customers with setting up / accessing accounts and offered additional support that stimulated satisfaction and retention growth. Moreover, performed inventory control, contributed to managerial tasks being completed, and aided team members having leveraged extensive security knowledge to solve issues.

●In having adhered to company guidelines, all required metrics set by the company were reached or surpassed.

Defenders-Licensed Dealer for ADT Home Security, Reno NV 2012 – 2019

Security Advisor and Installer

Introduced homeowners to a myriad of security products designed for maximum safety and optimal comfort. Installed, programmed, maintained, and repaired systems, alarms, and supplementary devices equipment according to the specifications of each client. Conducted accurate and efficient actions that resulted in minimal interruption to customers, essential to the continued growth of satisfaction rates. Administered new employee training having supplied insights and tools that allowed for personnel to have an immediate impact. Offered assistance on-site, across multiple branches in the state, and via phone calls, enhancing the quality of service delivered by team members. Continuously surpassed homeowner expectations and was crucial to the ongoing success of the company.

Additional Experience

Various Roles, Rock M Corporation – Rocky’s 7440 Club, Citrus Heights, CA, 2005 - 2014

Energy Specialist, Naildown Construction, Fresno, CA, 2011 – 2012

Collection Agent, California Recovery Specialist, Sacramento CA, 2008 – 2010

Owner / Operator, S.B. Pressure Wash, 2005 – 2009

Education

Studied General Education

American River College, Sacramento, CA

Studied General Education and Criminal Justice

Sacramento City College, Sacramento, CA

Licenses & Certifications

CPR / First Aid

Bobcat and Operated Forklifts – Warehouse, Counterbalance, Industrial, Telehandler, and Rough Terrain

7018 Flat Stick Welding Certification

PC32 For Arrest Procedures Firearms and Communication

Communication and Ethics Certification

Alcohol Beverage Control Certification

Certified with the State Contractors Board

California State Guard Card Certification

Crane Signals for Operator and Rigging

Extracurricular Activities

Football Coach, San Juan Unified School District

Football Coach, Grant Joint Union School District

Pop Warner Football Coach, Citrus Height Recreation

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