Help Desk Customer Service
Resume:
Matthew Meczywor
Short Order Cook - McDonalds Resturant
North Adams, MA 01247
*********@*****.***
Professional Summary
To gain experience and fulfillment in my field of study. I wish to immerse myself in a career that I can grow into and
allows me to grow as a person over time.
#readytowork
Authorized to work in the US for any employer
Work Experience
Cook
Williams College-Williamstown, MA
October 2017 to Present
Dishwasher, prep cook, front end, salad prep, grill, cleaning and other miscellaneous tasks Short Order Cook
McDonalds Resturant-North Adams, MA
August 2014 to Present
Directing crew and food production.
Team Lead/Cook
Williams College Dining Services-Williamstown, MA
November 2023 to March 2025
• Implemented effective communication strategies to foster collaboration and improve team productivity
• Managed food inventory, minimizing waste and optimizing cost efficiency
• Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
• Maintained a clean and organized work area, adhering to sanitation regulations
• Prepared and cooked a variety of dishes, ensuring high quality and presentation standards Help Desk Consultant
MCLA-North Adams, MA
September 2011 to May 2016
Computer repair facilitation, customer service contact point, and supplementary support of various tasks including network changes etc.
Education
Graduated in Information Technology
McCann Technical Vocational High School North Adams - North Adams, MA September 2003 to June 2007
BIS
Massachusetts College of Liberal Arts North Adams
2007
Skills
• iOS
• English
• IT
• Customer service
• PHP
• Information security
• Customer support
• Kitchen experience
• Computer networking
• Restaurant experience
• Microsoft Office (10+ years)
• Computer skills
• Visual Basic
• JavaScript
• Network Support
• Salesforce
• Cooking (Less than 1 year)
• Network support
• Java
• Windows
• C/C++
• Technical support
• SCCM
• Knife skills
• Java (Less than 1 year)
• MS OFFICE (Less than 1 year)
• Desktop support
• Analysis skills
• Operating systems
• C+ (Less than 1 year)
• Help desk
• VPN
Certifications and Licenses
ServSafe Manager
September 2019 to September 2020
CompTIA A+
June 2007 to June 2011
Additional Information
SKILLS
● Proficient with all Microsoft Office Applications
● Proficient with diagnosis, repair, and upkeep of all Windows OS based machines. ● Experienced in Java Script, VB, PHP, and C++
● Experienced in direction of personnel.
● Over a decade of line cook experience and a hobbyist approach to cooking in my personal life.
● Good with machines, computers, and people.
LANGUAGES
English
Contact this candidate