DOUGLAS C. KEMP
*********@*******.***
OBJECTIVE: Self-motivated IT professional with experience in fast-paced environments seeks a permanent,
full-time position in a team-oriented atmosphere that encourages initiative and advancement.
CERTIFICATIONS: Microsoft MCSE, MCP+I, and MCP, ShoreTel systems Installer, Allworx VOIP systems installer
COMPUTER SKILLS: Install and configure various Microsoft operating systems, Windows 7/Windows 10, Windows 11, Microsoft Server 2012 R2/2016/2019/2022. Microsoft Office 2010/2011/2013/2016/M365. Administer Exchange server, Microsoft 365, Azure AD, SharePoint and Exchange. Configure Active Directory, DNS, and DHCP. Set up, installed, and troubleshot wired and wireless networking using Cisco switches, routers, and access points. Set up, installed, and administrated Fortinet, SonicWALL, and Cisco Firewalls. Set up and installed VPN with RADIUS authentication. Diagnose and Repair hardware issues. Image, set up, and upgrade servers, SAN, NAS, laptops, and desktop PCs.
Excellent communication and problem-solving skills
EXPERIENCE:
2/2025 – Present WYATT Detention Facility Central Falls, RI
Network Consultant \ IT Contractor
Project based work.
Existing network audit.
Upgrading Cisco switches to expand existing network
Setup SSH and web interface access on Cisco switches
Configure core switches to accept new vlan’s.
Document existing network
Document all changes to existing network and added Cisco switches
2/2024- 4/2024 AIS Fitchburg, MA
Computer Systems Engineer
Project management of upgrading SOPHOS firewall and wireless devices to Meraki.
Setup Radius server for wireless network security.
Test existing equipment with Meraki equipment.
Setup new IP subnets and configure MS Server DHCP and DNS
Setup Meraki firewall, switches, and wireless networking equipment.
Manage network connectivity.
Trouble shoot and fix any network issues.
Monitor existing network equipment.
7/2023- 10/2023 Blue Port Walpole, MA
Senior Systems Administrator
Administer Azure AD and M365 Teams, SharePoint
Audit Azure AD and M365
Create and modify users, groups, and permissions
Trouble shoot network/ firewall issues. Setup Fortinet virtual firewall
Setup WAN and LAN networks
Setup MS Servers
Setup windows update infrastructure. WSUS
Create a plan for upgrading systems OS. MS Server and storage equipment.
9/2022- 4/2023 Raytheon Tewksbury, MA
Senior Systems Administrator
Support lab equipment. Windows-based and Linux-based.
Security remediation to meet company security requirements.
Windows updates for closed area systems.
Microsoft OS security settings and verification.
Project management of vLAN for non-compliant Operating systems.
Implement VMware infrastructure, networking, and SAN/NAS storage.
Set up VMware hosts. Allocate storage and other resources for virtual machines.
7/2020- 5/2022 THAT Incorporated Milford, MA
Senior Network Administrator \ IT Manager
Manage IT Department purchases, licensing, Vendors, MSP, and all day-to-day activities.
Manage, support, and mentor IT/Helpdesk staff.
Manage several locations' IT needs in Milford and California. (LAN, WAN, and VPN)
Project management.
Microsoft Active Directory, Group Policy, DNS, DHCP setup, and Administration.
Responsible for DR/data backups and off-site storage.
Create a new backup process for the virtual environment.
Designed, installed, and Administered VMware Infrastructure and host servers.
Transfer Physical servers to the VMware environment.
Administer Google email suite.
Install and administer Fortinet firewall devices. Setup, VPN profiles, and Site to Site VPNs
Design and Implement PBXact VOIP system
7/2019- 7/2020 LifeYield LLC Boston, MA
Operations Systems Administrator
Administer Azure AD and M365 Teams, SharePoint
Monitor Servers 2012 R2, 2016, and 2019 VMware, and Website performance (DataDog)
Administer VMware Cloud-based servers and networking.
Administer IAAS service using VMware software.
Project management.
Server security remediation.
Office 365 Administration and support
SQL Server Backup Administration.
5/2012 -2/2019 X-CHEM Inc. Waltham MA
Senior Information Systems Administrator 5/2015 -2/2019
Manage, support, and mentor IT/Helpdesk staff.
Manage IT Department purchases, licensing, Vendors, MSP, and all day-to-day activities.
Responsible for recommending and installing security software, hardware, and upgrades
Responsible for DR/data backups and off-site storage. (Veeam, Backup Exec, Iron Mountain)
Responsible for proposing testing and installing new hardware and software.
Designed, Proposed, and implemented network and server infrastructure upgrades.
Set up and install wired/wireless network equipment. (Cisco, HP, WIFI, SonicWALL)
Design install VMware Infrastructure versions 4 - 6.5. (SAN, iSCSI, ESXi)
Designed and implemented the iSCSI network with redundancy for VMware infrastructure.
Designed and implemented SAN storage for production virtual servers.
Install and configure the vCenter server. Set up single sign-on with Domain.
Implement Veeam software to create redundancy and back up the virtual environment.
Monitor Servers 2012 - 2016, VMware, and Network performance (Built-in Tools, LogicMonitor)
Install and administer ShoreTel VoIP system.
Active Directory 2008 R2, 2012 R2, and 2016 Group Policy, DHCP, and DNS.
MS Azure Office 365 Setup, licensing, Administration, and support
Monitor and troubleshoot network/Server issues
Setup PC Imaging system. (MDT, WDS, PDQ)
Setup and manage MS Windows updates (WSUS, Avanti)
Manage and support Mac computers.
Set up computer lifecycle and replacement policy.
Information Systems Administrator 5/2012 – 5/2015
6/2010 – 5/2012 Data Evolution LLC. Chelmsford MA
Network Administrator/ Systems Administrator (Consulting)
Primary IT Consultant for X-Chem Inc.
Setup company network and server Infrastructure
Project management
Setup and install VOIP systems
Manage client's IT security needs (network, PC, and server)
Manage all aspects of the client's infrastructure needs. (local and Remote)
EDUCATION: 1999-2000 Clark University Framingham, MA
Windows Administrator Certificate Program
Installed, configured, and optimized Windows NT server and workstation 4.0.
Configured network components for a single protocol network (TCP/IP) and interoperability between TCP/IP and IPX/SPX Networks.
Configure TCP/IP addresses and subnet masks manually and dynamically using DHCP.
Install and configure servers with WINS, DNS, IIS 4.0, and PROXY 2.0.
Set up and configured trust relationships between NT domains.
Install and configure remote access server (RAS).