Project Management Service Delivery

Ivone Rojas

Registrar 409-***-****

**** **** ****** *** #***, Galveston, Usa, 77551 *************@*****.***

Skills Professional summary

Customer Relationship Receptionist with 2 years of experience in managing customer

Management relationships and optimizing project management processes.

Demonstrates exceptional time management and problem-solving

skills, leading to enhanced team collaboration and significant

Project Management efficiency gains. Committed to leveraging bilingual communication

abilities and strategic thinking to drive measurable growth and

improve service delivery.

Time Management

Languages

Spanish (Skiliu!) Employment history

Olympia grill Bilingual receptionist Galveston

Aug 2018 - 2020

* Managed front desk operations, enhancing customer

satisfaction through efficient service.

* Facilitated communication with diverse clientele, improving

service delivery.

* Handled bilingual inquiries, ensuring clear and effective

communication.

* Streamlined appointment scheduling, reducing wait times

significantly.

* Resolved customer issues promptly, boosting client retention.

Carole young Pet Dickerson

Oct 2024 - Present

* Lead projects, ensuring timely delivery and high quality

* Enhanced team collaboration, fostering innovation

* Utilized analytical skills to solve complex issues

* Achieved measurable growth in project outcomes

* Implemented strategies leading to significant efficiency gains

Education

Basics Galveston College Galveston tx

Aug 2019 - May 2021

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