Customer Service Retail Operations

Gabriela Silverio

CONTACT

XS. 903-***-****

© **************@*****.***

* *********, **

PROFILE SUMMARY

Dedicated Cashier experienced in high-end retail operations.

Professional and friendly with remarkable customer service and sales

abilities. Bringing experience and product knowledge to exceed revenue

goals.

EDUCATION

Navarro College

2023 - Present

* Associates in Business

Administration

SKILLS

Sales proficiency

Beauty product demonstration

Upseling Strategies

Retail experience

Cash handling

Merchandise restocking

Beauty advising

Customer service

LANGUAGES

+ English: Fluent

* Spanish: Fluent

WORK EXPERIENCE

Cashier/ Customer Service February 2024

Walmart, Ennis, Tx August 2024

+ Restocked and organized merchandise in front lanes.

+ Greeted customers entering store and responded promptly to

customer needs.

+ Helped customers complete purchases and locate items.

* Operated cash register for cash, check, and credit card

transactions with excellent accuracy levels.

* Stocked, tagged and displayed merchandise as required.

Stocker/ Beauty Advisor February 2025 - Present

Ulta Beauty, Corsicana, Tx

+ Helped customers feel relaxed and comfortable through

conversation and personal relatabilit.

‘Met sales goals, supporting organizational health through

consistent and reliable service.

Maintained counter and display areas for cleanliness and

organization.

Stocked merchandise, clearly labeling items, and arranging

according to size oF color.

Volunteered for extra shifts during holidays and other busy

periods to alleviate staffing shortages.

Engaged in friendly conversation with customer to better uncover

Individual needs.

‘Opened, shelved and merchandised new products in visually

appealing and organized displays for optimal sales promotions.

Answered customer questions and provided detailed product

Information,

Unloaded, sorted and restocked merchandise according to store

layout and product placement.

Contact this candidate