Qa Lead Quality Assurance

Lalitha Thulasi

*********@*****.*** 650-***-**** Fremont CA

Software QA Lead 15+ Years of Experience in QA Engineering & Agile Leadership

• Seasoned QA Lead with 15 years of experience in software quality assurance and 8 years specializing in iOS, Android, Web, and Chromebook testing.

• Strong expertise in Scrum-based Agile methodology, leading cross-functional teams to ensure high-quality software releases.

• Deep understanding of the Software Development Life Cycle (SDLC), Web Applications, Mobile Apps, and Web Services, with a proven ability to design and implement robust test strategies.

• Passionate about fostering QA best practices, mentoring teams, and driving continuous improvement.

Key Skills & Expertise:

• Platforms: iOS, Android, Web, Chromebook, Chromebox, Flex OS

• Tools: JIRA, Test Tracker, Confluence, Bugzilla, Postman, SUMOLOGS, Localytics, Apptentive

• Automation: Selenium WebDriver, Cucumber, Java, ADB Command Line Tool

• Databases: SQL, ORACLE, MySQL

• Testing: Functional, Regression, Accessibility, Compatibility, Performance Work Experience

HCL/Google, USA Aug 2021 – Present

QA Lead – Testing AuthX, Enterprise, Communication, and Healthcare apps for Chromebooks, Chromebox, and Flex OS devices.

• Led a team of 6 members, collaborating with partners, cross-functional teams, and end-users.

• Created test plans and test matrices for applications.

• Developed test cases and managed testing efforts using Test Tracker.

• Filed detailed bug reports with reproduction steps, screenshots, videos, and logs.

• Defined test matrix, triaged bugs, and scoped testing for each release.

• Conducted compatibility testing and device setup in a managed network. Asurion, USA Jun 2021 – Aug 2021

Testing Coordinator – ProTech mobile apps (Asurion & AT&T client).

• Coordinated testing efforts between Asurion and AT&T client teams.

• Defined test matrix and triaged client-reported defects.

• Performed Accessibility testing.

• Validated generated MDNs via API specs in Postman.

• Developed test plans and test strategies.

Western Digital Corporation, USA Oct 2014 – Oct 2020 Lead Test Engineer & QA Owner – My Cloud mobile apps.

• Managed a team of 8 offshore QA engineers.

• Conducted cross-platform testing (iOS, Android, Web).

• Tested Bluetooth/BLE connected hardware devices.

• Used ADB Command Line Tool for device actions and log analysis.

• Reported defects using JIRA and documented test cases in Confluence.

• Performed compatibility testing between Network Attached Storage (NAS) devices and mobile/web platforms.

• Conducted analytics testing using Localytics/Apptentive.

• Read SUMOLOGS and created dashboards for test analysis. Wize Commerce/Nextag Inc., USA Jun 2010 – Sep 2013 QA Engineer – Comparison-shopping platforms.

• Wrote test cases and performed functional/regression testing.

• Conducted mobile (iOS, Android) and Web application testing.

• Used SQL & ORACLE for data integrity testing.

• Reported defects in Bugzilla/JIRA.

• Wrote and automated Cucumber scenarios using Java & Selenium WebDriver.

• Coordinated and mentored offshore team members.

Epic Advertising/Bazaar Advertising Solutions Inc., USA Nov 2006 – Jan 2008 QA Engineer – Adaptive Marketing Console (AMC).

• Performed Agile-based functional testing.

• Conducted cross-browser and cross-platform testing.

• Reported bugs using Bugzilla and tested backend processes using MySQL. Visa U.S.A. Inc., USA Jun 2006 – Sep 2006

QA Engineer – Membership Management System.

• Developed automated test scripts using LoadRunner.

• Generated performance test logs and reports.

Mecosoft Systems Pvt. Ltd., India May 2002 – Feb 2005 QA Engineer – Asset Management System.

• Developed test plans and cases for accounting systems.

• Submitted bug reports using Test Director.

Education

University of Madras

Master of Science, Computer Science April 2001

D.G. Vaishnav College, India

Bachelor of Science, Computer Science May 1998

Women’s Christian College, India

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