Customer Service Assistant Manager
Resume:
Tonya Anderson
**** **** *** ** *********, MN ***01
**********@*****.***
Objective
My name is Tonya Anderson. I have been in customer service and retail for since 2014. I am looking to push myself and experience something different with my career. I am decisive, easy to work with and responsible. I’m experienced in offering exceptional customer service, I am proficient in emergency situations, as well as handling difficult situations and creating a fun work environment. I enjoy coordinating events, working behind the scenes and helping people feel comfortable and welcome.
Skills
o CPR certified - Customer Service
o Barbicide certified - Technology Literacy
o Assistant manager experience - Communication and active listening o Hair cutting- Problem solving and time management o Hair styling- Leadership and project managing
o Eyebrow lamination certified-Organization and Creativity o Lash lift -Adaptability
Education
o July 2016-May 2017: Nova Academy of Cosmetology; Cosmetology o August 2015-May 2016: Rochester Community and Technical College; Generals o September 2011-June 2015: Century High School; High school diploma Employment Experience
2018
o January-April: Bitter and pour; host
2017
o May-September 2017: West End Salon and Spa; Hairstylist o October-current: Great Clips; Hair Stylist/ Assistant Manager/Inventory manager 2016
o July-August 2017: Newts; Hosting and cleaning, Serving 2015
o December-June 2016: College Nannies & Tutors; Taking care of different families o January-June: Mr. Hotshine Carwash; Customer service, selling retail, selling the best carwashes and memberships. Commission included.
o June-august: swim instructor; teaching children how to float and swim 2014
o May 2014-November 2015: Bowlocity Entertainment Center; Guest services, laser tag game marshall, arcade redemption, and a restaurant server
References
o Tanner Fisher: 507-***-****
o Bella Johansen: 507-***-****
o Kory Nelson: 507-***-****
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