Reliability Engineer Site
Resume:
DAVID W. RANEY
Patterson, CA 95353
Home: 209-***-**** **********@*******.***
SUMMARY
Experienced Site Reliability Engineer (SRE) deploying, and maintaining large-scale, high availability systems. Proficient in cloud environment (AWS, GCP), containerization (Docker, Kubernetes), and monitoring tools
(Solas, Grafana). Adept at incident response, root cause analysis to help improve system reliability. Passionate about collaboration with development teams to build while maintaining a focus on continuous improvement. ACCOMPLISHMENTS
• Instituted bigPanda monitoring, Slack notifications and Wavefront metrics to ensure our team is notified on Workday Sales Environment issues cutting down our response time by 20%.
• Developed documentation for implementing secrets to update credstash/vault across all scylla environments standardized the process and reducing mistakes by 15%.
• Played a key role in moving our Richmond Datacenter to the Drohan Datacenter in Rancho Cordova. This move helped save millions of dollars by consolidating manpower and equipment.
• Implemented a Situation Management Process in case of power outages and environmental issues. PROFESSIONAL EXPERIENCE
Workday Inc., Pleasanton, CA
Site Reliability Engineer 2017 – 2025
• Performed weekly patches of AWS and GCP clusters to the latest versions, ensuring all environments (non- prod and prod) are up to date.
• Utilized monitoring tools such as bigPanda, Solas, to help pin-point systemic problems.
• Collaborated with multi-functional teams to ensure seamless integration of new features into non-production and production environments with no impact to customer tenants.
• By utilizing Jenkins, allowed us to push out our latest codeline across a multitude of environments while maintaining our contractual SLA timeframe.
• Created operational runbooks for both Maintenance Window orchestration and issue remediation.
• Performed tenant management operations based on presales team requests, supporting sales activities and troubleshooting and resolving issues reported by the sales consultants in the field.
• Worked with service teams to institute monitoring metrics by sending slack notifications when servers were non-responsive which cutdown our response time by 20%.
• Created documentation for implementing secrets to update Credstash/Vault across all Scylla environments, standardizing the process and reducing mistakes by 15% McKESSON CORPORATION, Rancho Cordova, CA
Lead Computer Operator 2007 – 2017
• As a Shift Lead was able to oversee the operation of AS/400, MVS, UNIX and Windows platforms ensuring the machines are used efficiently and securely in support of national pharmaceutical distribution centers
(DC’s).
• Monitor and allocate production facilities to maintain scheduled batch job processing utilizing Tivoli Work Scheduler (TWS) called Maestro.
• The ability to analyze problems, devises solutions, and takes corrective action in an outage situation.
• Played a pivotal role in relocating our Richmond Datacenter to the Drohan Datacenter in Rancho Cordova, CA, resulting in 30 million dollars in savings through the consolidation of manpower and equipment. IBM, San Jose, CA
Computer Operator Specialist 1993 – 2007
• Worked with MQSeries, which is a middleware product that implements messaging and queuing framework.
• Monitoring MQSeries support to ensure channels and queues are operational.
• Monitor various computer systems running, applications which included monitoring SAP R/3 batch job scheduling, printers, and VM system backups.
• Operated and monitored MVS and VM systems running on IBM Mainframes.
• Established Situation Management process to handle power outages and environmental issues. DAVID W. RANEY PAGE TWO
ADAPTEC CORPORATION, Milpitas, CA
Engineering Technician IV 1999 – 2003
• Supported Test Engineering team in the development of SCSI and Fibre Channel (HBA), Host board adapter.
• Ordered and configured software for lab testing working with Purchasing to validate specifications.
• Managed testing lab in support of SCSI products, which included order processing, and configuring computer equipment for test.
• Maintained group web page allowing department to post test results and test plans to communicate project results.
• Developed and created lab equipment process by utilizing equipment database: equipment information, checkout, tracking purposes.
TUCKER AND ASSOCIATES, Mountain View, CA
Senior Computer Operator 1994 – 1999
• Performed system operations for the Honeywell DPS-6 in support for the Navy Reserve.
• Attended the DPS-6 school and successfully completed the class.
• Initiated reboots, backups, and monitor Network lines. ADVANCED TECHNOLOGIES INTERNATIONAL, Milpitas, California Field Service Representative / Purchasing Supervisor 1985 – 1992
• Responsible for all company purchases for Laser printer parts and engineering support.
• In charge of on-site laser printer repairs and installs, technical support and preventive maintenance.
• Field/Technical Support for Ricoh, Cannon, Dataproducts laser printers. VERBATIM CORPORATION, Sunnyvale, California
Production Technician B 1984 – 1985
UNITED STATES NAVY, San Diego, California 1981 – 1984 Aviation Electronics Technician, 2nd Class Petty Officer (E-5) EDUCATION
A.A.S., Applied Sciences in Electronics Technology, Heald Institute of Technology, San Jose, California Certificate of Achievement: Network Computer Technician, Modesto Junior College AWS Certified Cloud Practitioner Certification / Comptia A+ Certification United States Navy Schools:
Aviation Electronics "A" School, Millington, Tennessee Basic Electricity and Electronics School, Millington, Tennessee PROFESSIONAL TRAINING
Classroom instruction and laboratory hands-on training in these subjects:
• Digital/Analog Circuits • Communications Skills • C++ Programming
• Jenkins • Incident Resolution Skills • Kubernetes / Fedramp
• Communication Systems • Troubleshooting Circuits • Laser/Impact printer repair
• Basic Programming • AWS / GCP • Application Monitoring
• Jira/Slack • Confluence • Linux/Unix
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