Customer Service High School

Avea Boston Gordon

Hazel Crest, IL ***** - 708-***-**** - ************@*****.***

Education:

Rich Central High School - Olympia Fields, IL

High School Diploma : 05-2024

Honor Roll (2020-2024)

Ranked in Top [20]% of class of 2024

Prairie State College - Chicago Heights, IL

Business Management & Computer science, Expected to graduate in 05/2026

Certifications:

BLS/CPR Certified By American Heart Association

Chicago of Phlebotomy- Naperville -2025

NHA Certified Phlebotomist

Extracurricular Activities:

● Volunteer work for the Salvation Army.

●Outreach program: Trio

●Red Cross volunteer -2025

Professional Summary:

I excelled at Amazon as a Part-Time Cashier, demonstrating exceptional customer service and cash-handling skills. Recognized for resolving complaints effectively while contributing to customer loyalty.

Skills

●Patience and Empathy.

●Time management skills.

●Cash Handling.

●Labs

● Spinning blood

●Intermediate Math Competence.

●Payment Processing.

●Inventory Management.

●Patient Care.

●Multitasking.

●Customer Service.

●Communication.

●Entry Level Coding.

●Problem Solving.

●Pays Close Attention To Detail.

Work history summary

Part Time Cashier, 01/2024-7/2024

Amazon Fresh - TinleyPark,IL

●Worked flexible schedule and extra shifts to meet business needs.

●Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

●Helped customers complete purchases, locate items, and join reward programs.

●Resolved customer complaints professionally, leading to improved customer relations and loyalty.

●Conducted inventory counts by adding each item in stock and documenting it in a computer system.

●Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.

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