Customer Service Executive Assistant
Resume:
Teresa Robinson
Office Administrator / Manager
Marietta, GA
***************@*****.***
** **. ********* ******** ******* Executive Assistant. A solid background focused on delivering exceptional clerical and operational support for professionals. 5 Years CNA Home Health Care assistant. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing client’s needs.
• Microsoft Office 365
• QuickBooks Onlie
• Customer Service
• Outlook Teams
• Redwood Toxicology Database
SKILLS
• Billing
• Month-end Reconciling
• Case Management
• Care Logic Database
EXPERIENCE
The Extension, Marietta, GA - Case Manager
December 2022 – PRESENT
● Front Desk Receptionist / Customer Service
● New Intake Assessments
● Creates and Maintains New Intake Case Plans
● Billing
● Filing
Escex Storm and restoration, Marietta, GA – Office Manager
September 2023 – August 2024
● Billing
● Posting payments to customer accounts.
● Filing depreciation
● Customer Service
● Collections
● QuickBooks Payroll
● Managed Contractors
Highland Rivers Behavioral Health, Atlanta, GA – Direst Services Professional
November 2020 - November 2022
• Prepares and maintains legal and medical Records
● Facilitates Life Skills Group
● New Intake set up for patients
● MRT – Moral Recognition Therapy
• Anger Management
• Safety First
• Relapse Prevention
• Maintain Compliance Rules and Regulations
Champion Logistics Group, Forest, GA – Billing Administrator
March 2019 October 2022
● Billing
● Posting payments to customer accounts.
● Month End Reconciling
● Customer Service
● Reviewed account and service histories
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