Web Developer Information Technology

Lincoln Brown

Summary

Highly motivated IT professional with 4+ years of experience in IT infrastructure management, systems administration, network support, and technical troubleshooting. Complemented by 2+ years of experience in application and web development, including front-end and back-end development, utilizing technologies such as HTML, CSS, JavaScript, Python, and MySQL. Proven ability to analyze user needs, develop effective solutions, and deliver high-quality results. Currently pursuing a B.S. in Web Development to enhance an Associate's degree in Information Technology. Seeking to apply comprehensive technical skills and a proactive approach to new challenges. Authorized to work in the US for any employer.

Contact:

PHONE: +1-870-***-****

EMAIL: ******************@*****.***

EDUCATION

Full Sail University Remote March 2025 - Present

B.S. in Web Development

Black River Technical College Pocahontas, AR August 2021 - May 2023

Associate's degree in Computer Information Technology

WORK EXPERIENCE

AceOne Technologies IT Administrator May 2023 – Present

Managed and maintained the company’s IT infrastructure while simultaneously developing websites for clients. Provided comprehensive IT support and website development services to both internal staff and external clients.

St. Bernards Healthcare Help Desk I September 2021 – May 2023

Provided technical support to remote and on-site employees, utilizing Zendesk to manage and resolve tickets. Diagnosed, repaired, and replaced computer hardware and systems, ensuring minimal disruption to operations. Administered user accounts, reset passwords, and resolved software and application issues, including medical applications.

Rotorcraft Inc. Repair Technician March 2021 – August 2022

Repaired helicopter blades, addressing damage such as scratches, dents, and holes. Operated machinery and maintained strict confidentiality of sensitive information.

United States Postal Service RCA August 2020 – February 2021

Delivered mail to residences and businesses, ensuring timely and accurate delivery. Provided exceptional customer service, assisting customers with inquiries and requests both in-store and on delivery routes.

SKILLS

Technical Skills:

* HTML

* CSS

* JavaScript

* Python

* MySQL

* Microsoft Windows Server

* Linux

* LAN

* Software Troubleshooting

* Remote Access Software

* PowerShell

* Active Directory

* VMWare

* Java

* Computer Hardware

* Operating Systems

* Computer Networking

* Telecommunications

* IT Support

* Customer Service

* Time Management

* Communication Skills

* Organizational Skills

* Problem-Solving

* Technical Support

* Help Desk

Other Skills:

* Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

* Meditech

* Machining

* Manufacturing

* Assembly

* Packaging

* Hand Tools

* Warehouse Experience

* Computer Operation

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