System Administrator Cloud Computing

Thara Prabhakar

Email: ***********@*******.***

Mobile: 813-***-****

Linux System Administrator

Highly skilled and experienced System administrator with 15+ years of experience in managing and maintaining Linux/Unix systems including server administration, security, and Networking. Proficient in scripting, automation, and virtualization, which includes cloud environment. Proven ability to troubleshoot complex issues optimize system performance and improve security protocols. Successfully managed server migrations and implemented automation solutions resulting in reduction in downtime. With a proven track-record of being customer focused, operationally gifted, and a critical thinker that leverages data and relationships to provide increasing value to clients to achieve business goals and objectives.

Key Strengths:

Linux/Unix, Networking, Security,Cloud Computing, Virtualization, Performance monitoring, Capacity management, DevOps Operations Delivery, Patch management, Risk Management, Vulnerability Assessment, Risk mitigation Problem solving, Communication, Collaboration, Continuous Learning, Attention to details

Technical Skills:

AWS

Cloud Compute, Dev-ops, Security. Solutioning.

Hardware

Solaris, HP-UX 11.1, IBM AIX, EMC, DMX, VMAX.

Languages

Terraform, Cloud Formation, Bash Shell Scripting

Version Control Tools

GitHub, Bitbucket, Code commit

Continues Integration Tools

Jenkins, Code Build.

Database / Tools

MySQL, Oracle, DMS, SCT

Configuration Management Tools

Puppet, Ansible

Operation system

Windows, Linux, Unix, Solaris, AIX, MacOS.

Virtualization / Containerization

Solaris containers, VMware, Red-hat, Docker, Kubernetes.

Other Tools and Services

ServiceNow, OpsCenter, Microsoft SharePoint, SCOM, SCCM, Veritas, Aws Systems Manager, Dev -ops Tools,

Cloud Computing

AWS (EC2, ECS, S3, Lambda, VPC, RDS), Azure, IaaS, PaaS, SaaS,

Certifications:

AWS Certified Dev-ops Professional.

AWS Certified Solution Architect Associate.

AWS Certified Security Speciality.

ITIL 3

Solaris System & Network Administration

PSM -1

Education:

AMIE in Electronics & Communication Engineering - Institute of Engineers, India

Diploma in Instrument Technology - Women’s Polytechnic, India

Additional Training: ( Aug 2023 – June 2024 )

PG Diploma in Cloud Computing.

Aws Solution Architect Associate and Professional Training.

Aws DevOps Professional Training

Dev Ops Trainings - Git, Jenkins, Ansible, Docker, Kubernetes.

AWS Security Specialty Trainings.

PROFESSIONAL EXPERIENCE

Tata Consultancy Services Ltd (TCS) Mar 2002 – Aug 2023

Client: Supporting Internal Clients

Technical Lead: October 2021- August 2023

Project Description: Plan, manage and execute the migration of applications and infrastructure to cloud platforms ensuring minimal downtime and optimal performance.

Deploy cloud deployments, migrate data application & database per defined strategies, automate deployments using

Collaborated with product managers to build Digital Product Vision and Roadmaps with a Customer centric and User experience focus.

Worked in an Agile-Scrum development methodology to ensure delivery of high-quality work with monthly iteration also involved in sprint planning and retrospectives.

Tracking the sprint deliverables and providing updates to the relevant stakeholders

Actively participated in engineering planning, Demo`s and collaborated with engineering leaders for architectural design reviews and approvals for application, infrastructure, and Network.

Provided technical leadership and direction to the team ensured engineering excellence helped improving efficiencies and productivity.

Actively worked with peers and provided the required trainings and support to stay updated.

Client: T Mobile

Techno Project Manager: March 2020 - August 2021

Project Description: Migrate all Oracle and SQL Server Databases which are using Veritas Volume Manager in AIX, Linux, and Windows Operating Systems to Automatic Storage Management (ASM) & Native Filesystems. Databases involved in the scope are Oracle and SQL Server. (~800 Servers) with Team onsite and offshore.

Interpreted high level business and product requirements to create feature requirements, user stories and product backlog items. Prioritized the work/backlog to satisfy delivery milestones and deliver client value.

Served as an advocate for technology in discussions with clients; Worked with technical service teams and product knowledge team to build internal training and documentation.

Experienced in leading the migration with a consistent track record of on-time delivery for large, cross-functional projects.

Ensuring the project is sticking to the agreed-upon budget & managing every moving part in relation

to milestones including, planning, scheduling, effort analysing, and resource management as per budget

allocation.

Provided technical leadership and direction to the team ensured engineering excellence helped improving efficiencies and productivity.

Actively mentoring the team members with varying skill types and levels, both onshore and offshore to help them grow professionally.

Client: Price Waterhouse Coopers (PwC)

Linux system administrator/Tech Lead: Sep 2010 – October 2019.

Project Description: PwC is outsourcing its US IT services including Data centre Services which included platform Services. TCSL Key activities including server maintenance, Patch management, Vulnerability assessment, Risk mitigation, Server uptime, Capacity management, Storage upgrades, Disaster recovery setups and Drills, Change, Incident,Problem Management, go-live and post go-live support planning.

Install, configure and maintain Linux / Unix Servers, Supported around 3000+ Servers.

Managing user accounts, Patching, ensuring system security and hardened per security guidelines.

Performed system backups and implemented Disaster recovery plans and conducted drills for mission critical applications.

Monitoring system performance, identifying/troubleshooting potential issues to avoid system outages.

Software, Hardware, Tools upgraded to maintain a stable and reliable environment

Participated in weekly Ops Alignment, Governance & Program meetings to provide weekly updates and metrics to Leadership team.

Also ensured continuous maintenance and updates to other support teams as needed. Consolidated and ensured resolutions of all issues are effectively communicated to all key stakeholders.

Conducted Daily stand-up call with offshore and onsite teams to establish sync in the admin activities,

Collaborated with other Support groups for risks to foresee potential problems and proactively identified solutions.

Ensure technical best-practice is being effectively implemented across the project by implementing appropriate management and quality assurance checks.

Creating and maintaining metrics on all aspects of infrastructure resources and utilizing them to drive positive results.

Assisting in implementing service methodologies including incident management, Change management, Problem management and Capacity management etc.

Created standard operating procedures for new implementation projects: closely managed the needs of the client, define project scope, collect business requirements, write functional and technical specifications.

Provided leadership and direction to the team and closely working with manager; ensured engineering excellence; helped improving efficiency and productivity.

Client: Tata Communications Ltd

Technical Lead / System administrator: Oct 2007 – September 2010.

Project Description: The Scope of the project is Data Center Services, Key roles encompass 24x7 support, uptime, managing infrastructure with responsibilities including hardware/software maintenance, network monitoring and incident response, developing high-level risk assessment and risk mitigation strategies. Project has an onsite-onshore delivery model.

Installs, Configures and maintain datacentre hardware and software on Linux platform.

Diagnoses and resolves technical server issues ensuring minimal downtime.

Monitors system performance and identified areas for improvement.

Works with Data center manager to plan for future capacity needs .

Actively participated in the Data center consolidation project.

Managing IS projects with TCS members, training and updating the team with the client's requirements and assigning tasks to support global Tata Communication Ltd International users.

Guided the project team, and addressed resource management issues on the project timeline, delivery, and client expectation.

Closely worked with the other support teams, delivery teams in setting up and deployment of infrastructure needed for project End-to-End Environments and coordinated activities accordingly.

Tracked and reported quality metrics and Daily status reports for all relevant stakeholders and Senior Leadership

Client: Verizon Data Services

Linux System Administrator: Oct 2004 – September 2006.

Project Description: Application Roll outs in all Windows and Unix servers.

Tracking of user calls & solutions using Client ticketing system

Application Roll outs in dev/stg /production servers.

Responsible for daily and weekly status reports to update stakeholders and business teams

Managed and supported crisis management bridges for P1 issues.

Managed the L1, L2 support teams in supporting the production issues from various scoped applications .

Client: GE Medical Systems

Platform Support Unix: March 2002 – Sep 2004

Project Description: Data Center operations Support

Lead and managed the admin team for the Unix server infrastructure.

Sysadmin support to install monitor and upgrade Unix servers.

Log analysis, Patch management & Troubleshooting to resolve outages.

Recommend Hardware and software upgrades based on organisational needs & budget.

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