Customer Service Representative
Resume:
Cherie Wells
Seeking work from home position making a difference in other's lives!
Grand Rapids, MI
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Farmers Insurance Group - Grand Rapids, MI
June 2000 to March 2003
Licensed in Property and Casualty, Customer Service Agent, Worked both in office and from home servicing Auto and Home Policies by making changes and answering inbound calls Customer Service Representative
Amway Corporation - Ada, MI
October 1999 to January 2001
Customer Service Representative taking inbound orders, and answering client questions, Seasonal work during the holidays October 1999 through January 2000 and October 2000 through January 2001. Fine Arts Director
Job Corps - Flint, MI
October 1999 to March 2000
Plan and Supervise students age 16-24 yrs of age in Fine Art Activities such as Theatre, Vocal Music, and Dance, Transport and supervise students on Field Trips, Curriculum Development, Lesson Planning, Daily and weekly reports, Budget usage, Grant requests, etc. Residential Advisor
Job Corps - Grand Rapids, MI
October 1998 to October 1999
Supervise and advise residential students age 16-24 years of age, Daily reports, Disciplinary actions, Referrals to services, etc.
Sales Manager
S Abraham & Sons - Grand Rapids, MI
March 1998 to October 1998
Summer position as Sales Manager for Express Foods Division. Process daily orders for Convenience store clients, Dispatch orders to warehouse and delivery drivers, Process time sheets and wages, Problem solving and communications with corporate clients such as Crystal Flash and Meijers Convenience chains
Education
BA in Education
Western Michigan University - Grand Rapids, MI
September 1987 to June 1992
Skills
Microsoft Office, Word, Telephone Customer Service, Tutor, Child Development Supervisor, Community Recreational Program Director (10+ years), Customer Care, Call Center, Customer Service, CSR, Communications, Filing, Organizational Skills, Teaching, Typing, problem solving, Public Speaking Awards
Miss Teen Michigan 1987
August 1987
Scholarship and Community Service Pageant based on Academic Accomplishment and Community Service along with Talent and Speech Competition
Presidential Scholar
May 1987
Academic Scholarship
Gary Wagner Teaching Memorial Scholarship
May 1987
Local Scholarship for future teachers based on academics and extra-curricular involvement Most Valuable Central Theatre Association
May 1987
High School Theater Association MVP
Most Valuable SSC Choir
May 1987
Most Valuable Central Forensics Association
May 1986
Most Valuable Member Central Forensics Association 1986 and 1987, Public Speaking, Drama Interpretation, Poetry
MIFA District and Regional Judge Certification
September 1987
Michigan Interscholastic Forensics Association Judge Certification, Coach and Judge Public Speaking Competitions ranging from Storytelling to Broadcasting. Winner 1992 WMU "Why Education is Important to me" Essay January 1992
MIFA Superior Acting Award at State Level 1986
March 1986
MIFA Superior Acting Award 1987
March 1987
St Jude's "Commitment to Children" Award
October 1990
Planned, organized, and supervised "Bike-a-thon" to raise over 10,000 dollars for St Jude's Hospital. Certifications/Licenses
Property and Casualty License
June 2000 to June 2003
Property and Casualty No-fault Insurance
Michgan Interscholastic Judge Certification
November 2016 to November 2019
Additional Information
Mother and advocate for Special Needs Child with Severe Autism and Cerebral Palsy
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