Talent Acquisition Client Success
Resume:
Marianne Heatherly
513-***-**** ***** **th Pl N, Seminole, FL 33776 ********.**********@*****.*** www.linkedin.com/in/marianne-heatherly-95720a29
Summary
Dynamic and results-driven HR Operational leader with over 15 years of experience in talent acquisition, organizational development, and operational excellence. Proven ability to build high-performing teams, optimize processes, and align people strategies with business goals. Adept at fostering collaborative cultures, managing multi-site operations, and leading large-scale initiatives to drive measurable outcomes. Thrives in fast-paced environments and brings a hands-on approach to solving complex challenges while delivering exceptional stakeholder experiences.
Key Competencies
- Talent Acquisition Strategy
- Data Analytics
- KPI Development
- Employee Relations & Retention
- Performance Management
- Leadership Development & Coaching
- Diversity, Equity, and Inclusion (DEI)
- Change Management
- Recruitment & Onboarding
- HR Compliance & Risk Management
- HR Administration
- Process Development & Improvement
- Training & Development
- Workforce Planning
- Forcasting & Budgeting
- Client Success
- HR Technology & ATS Implementation
- Project Management Customer Success
- Start ups
Professional Experience
Allyon, Inc Remote Contract
VP, Healthcare Services
2024 – September 2024
- Transformed recruiting processes and implemented scalable solutions, creating a solid infrastructure for future growth.
- Led and coached a team of 8 recruiters and account managers, enhancing performance and team dynamics.
- Optimized tools and workflows to increase candidate pipeline efficiency and improve hiring outcomes.
- Member of the leadership team, contributing to strategic decision-making and organizational alignment.
Wanderly Remote
VP, Client Success and Operations
2022 – 2024
- Directed client success and recruitment operations
- Managed a team of 22 recruiters.
- Achieved a 420% increase in active placements by implementing innovative sourcing and direct placement strategies.
- Spearheaded the launch of a new Applicant Tracking System (Labor Edge), enhancing recruiting efficiency and operational effectiveness.
- Fostered collaboration across internal teams to ensure client satisfaction and alignment with business objectives.
AQuity Solutions Remote
Manager, Scribe Recruitment and Staffing
2021 – 2022
- Built and managed a remote recruiting team, developing strategies to meet aggressive hiring goals.
- Established a campus recruiting program and launched initiatives for military recruitment campaigns.
- Improved pipeline management and vendor relationships, leading to an increase in total placements.
Advantage RN (Acquired by Cross Country Healthcare 2017) West Chester, OH Senior Vice President, Recruitment and Operations
2006 – 2020
- Oversaw multi-site recruiting offices and all generalist HR functions, including employee relations, people and culture, compliance, and training.
- Managed multi state teams responsible for $100M+ in annual revenue, driving recruitment strategies that exceeded goals.
- Led organizational change initiatives, including M&A due diligence and policy updates to support company growth.
- Developed and implemented comprehensive training programs to enhance team performance and retention.
-Forecasting and Budgeting
- Quarterly Business Reviews
Robert Half International West Chester, OH
Branch Manager/Staffing Manager
2004 – 2006
- Opened and managed a new branch, overseeing day-to-day and P&L operations and achieving monthly placement goals.
- Recruited and sourced Accounting and Office Management candidates for a variety Permanent or Temp to Hire roles while delivering exceptional client service. Health Personnel Options (HPO) Blue Ash, OH
HR Manager/Assistant Director
1999 – 2004
- Led talent acquisition and general HR operations for a healthcare staffing organization.
- Focused on culture building, employee performance improvement, and process optimization. Education
Bachelor of Science, Union College (Now Union Commonwealth University) Barbourville, KY
Achievements
- Increased operational efficiency through the implementation of ATS systems such as Labor Edge, Bullhorn, and Salesforce.
- Successfully led teams in multi-state operations, managing 175+ employees and reducing turnover rates.
- Designed and executed company-wide retention programs, improving employee engagement and client satisfaction.
- Reduced DSO and bad debt exposure by overhauling accounts receivable processes.
- Achieved Joint Commission Certifications by developing credentialing and compliance protocols.
Technology
- Proficient in ATS platforms (UKG, Labor Edge, Bullhorn, Salesforce)
- HRIS systems and data analytics tools
- Microsoft Office Suite (Excel, PowerPoint, Word, Teams)
- Text/ Messaging tools (Sense, Textus)
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