Security Guard Customer Service
Resume:
Isatou Jobarteh
Toronto, Ontario
***************@*****.***
Objective
To obtain a challenging position as a Security Guard where I can utilize my training, skills, and strong sense of responsibility to contribute to the safety and protection of individuals and property.
Key Skills & Knowledge
• Well equipped and versed in security operations
• Comprehensive knowledge of event security and crowd management
• Skilled in crisis intervention and emergency response
• Health and safety essentials for security guards
• Customer service excellence for security professionals
• Can work independently or as part of a team
• Proficient in Microsoft Office (Word, Excel)
• Certified in First Aid and CPR
Work Experience
Darkcity Security Toronto, ON
August 2024 – March 2025
• Monitored premises to ensure safety and prevent unauthorized access
• Responded quickly to incidents and followed emergency procedures
• Delivered excellent customer service while enforcing site rules
Alpha Security and Investigation Inc Montreal, QC
July 2024
• Performed crowd management duties and assisted in public safety
• Patrolled assigned areas and reported suspicious activities
Montreal Elite Security Montreal, QC
December 2023
• Supported event operations and monitored surveillance systems
• Ensured compliance with safety and security protocols
Police Officer Gambia Police, Banjul, Gambia
August 2017 – June 2023
• Maintained law and order and handled various criminal investigations
• Patrolled assigned zones and ensured community safety
• Responded to emergency situations and mediated conflicts
Education & Certifications
Ontario Security Guard License – November 2024
Quebec Security Guard License – June 2024
Basic Security Training Certificate, Montreal Elite Security – June 2024
First Aid and CPR Certificate, Montreal Elite Training – June 2024
Police Training, Gambia Police Force – August 2017
Contact this candidate