Clinical Laboratory
Resume:
LINDSAY COPELAND
Clinical Laboratory Supervisor Quality Control Team Leadership Patient Care Coordination
+1-321-***-**** *************@*****.*** Satellite Beach Summary
Certified Clinical Laboratory Supervisor with over fifteen years of experience as a Clinical Laboratory Technologist, over two years as a general and hematology supervisor. Thrives within high-volume environments as a team or in independent as well as new situations. Responsible for overseeing daily lab operations, and compliance while ensuring safety regulations, managing lab personnel, maintain quality standards while performing specialized tests, maintaining equipment, and tracking lab productivity and costs. Communicates seamlessly with peers, administers, and facility caregivers.
Key Achievements
Team leadership advancement
Managed team of 32 staff, improving
productivity by 25%.
Staff training impact
Trained over 70% lab staff, phlebotomists,
and processers
Error Rate Reduction
Led a team reducing error rates by 15%
through revised SOPs and staff training.
Cost Reduction Management
Managed inventory to cut costs annually
through strategic ordering systems.
Efficiency Improvement
Improved laboratory efficiency by 25% by
optimizing workflow and reducing instrument
downtime.
Conflict Resolution
Worked with Nursing staff and lab staff to
gain better communication and stronger work
environment
Experience
DaVita DeLand, Fl
Night Shift Hematology Supervisor 03/2025
Supervises and directs lab personnel and workflow for daily operations with guidance and mentorship for team Conducts performance reviews and implements training programs for team Ensures quality control procedures and standards are meet wile following quality improvement programs Monitors results and alerts for any deviations from SOPs to ensure workflow follows DaVita's standards Ensures compliance with Medicare, OSHA, New York, Federal, State laws and CAP regulations are meet Collaborates with all administration to ensure smooth operations Identify and resolve issues related to equipment, materials, or procedures and collaborates with team to find solutions Responsible for timekeeping and scheduling functions for team Acuity International Kwajalein Atoll
Laboratory Supervisor (Traveler) 10/2024 - 03/2025 Coordinated with all hospital staff to cordinate scheduling and issues with lab work and patient information. Correction and rewriting SOPs during new contract start up Competencies of technologist, medics, and nursing staff for lab and point of care Quality control and, maintain compliance for laboratory standards Validations and correlations on new instruments
Maintenace and instruments issues and work orders
Review of all daily work done
Inventory and ordering in all areas
Performed quality assurance for blood supplies and materials Clevland Clinic IRMC Vero Beach, Fl
Supervisor 10/2024 - 03/2023
Coordinated with 1st shift supervisors and upper management as well as with Nursing staff and physicians to ensure seamless patient care in all areas of hospital lab
Controlled scheduling for lab and phlebotomist staff, productivity, quality control, CAP inspections and regulations Ordering and maintain blood products and materials Performed blood grouping and typing as well as antibody identification for compatibility to ensure safe transfusions Maintain accurate records of all blood bank activities and reviews for all patients competencies and yearly reviews for 2nd and 3rd shift technologist Maintenance all machines on 2nd and 3rd shift along with quality control and correlations of machines Yearly review for 2nd and 3rd shifts phlebotomists Conflict resolution for all shifts dealing with technologist and phlebotomy staff www.enhancv.com Powered by
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Experience
Health First Veira, Fl
Clinical Lab Technologist (Traveler) 11/2022 - 03/2023 General Clinical Technologist working as a traveler Performed chemistry, hematology, coagulation, urinalysis, molecular pathology Performed Maintenace, quality control, correlations and troubleshooting for all machines Assited in training of new employees
BioReference Laboratories Melbourne, Fl
Clinical Lab Technolgist 12/2021 - 11/2022
General Clinical Technologist, Lead Tech
Trained new technologist and Lab assistants
Assited in monitoring standards and policies and guidelines were meet Monitored quality control, linearities, precession and correlations in molecular lab and special chemistry, and hematology Performed slide reviews and audits
Nomi laboritores Miami, Fl
Clinical Lab Technologist (Traveler) 08/2021 - 12/2021 General Clinical Technologist working as a traveler Worked in Molecular Pathology only for Covid Crisis Unit Helped train new employees on Thermo Fisher Analyzers Organized workflow and assisted in IT for LIS systems Steward Healthcare Systems Melbourne, Fl
Clinical Lab Technologist 05/2016 - 08/2021
General Clinical Technologist in reference lab
Performed moderate to high complexity testing in chemistry, serology, coagulation, hematology, microbiology, urinalysis, and molecular Trained new technologists and processing departments Ensured proper workflow with scheduling and timekeeping Monitored supplies and completed ordering materials and supplies for all departments Assisted Processing and phlebotomy team
Health First Melbourne, Fl
Clinical Lab Technologist, health first 04/2017 - 06/2019 General Clinical Technologist worked in special Hematology in cancer center Worked directly with oncology physicians and nursing staff as well as patients to ensure quality care and standards are meet Assisted in Bone marrow aspirates and processing of samples and slides Performed maintenance and operation on Blood bank instruments and quality control on all blood products, components and supplies. Performed inventory of all blood products for 4 hospitals in Health First Hospital system Ensured emergency blood packs were prepared and ready for all traumas Performed blood group typing as well as antibody detection and identification for transfusions Florida clinical laboratory/ BioReference Laboratories Melbourne, Fl Clinical Lab Technologist 09/2010 - 05/2016
Conducting/analyzing laboratory assays and resolving complex clinical and equipment problems Assisted in start-up of change over to Bio Reference Laboratory buy out Assisted in precision and accuracy studies on all new analyzers for chemistry, hematology, coagulation, urinalysis, molecular departments Trouble shooting with new equipment and LIS systems with new middle ware Trained new employees in new machinery and LIS systems Assited in setting up writing and correcting new SOPs for new laboratory set up to meet state, federal, CAP regulations Assited in readiness for CAP inspections
Education
Eastern florida state college Location
Bachelor of applied sciences 12/2021 - 12/2021
Received the Dean's List award for maintaining a high-grade point average and academic excellence, worked as teacher's aide in Diagnostic Microbiology.
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Education
Brevard community college Location
As in Medical laboratory Technology 12/2010 - 12/2010 Recognized as easiest trainable student and hired while in program. Recieved letters of recognition during clinical rotations. Certification
ProMed BLS Certification # 44487
American Heart Association BLS # 255*********
Certified clinical laboratory supervisor Florida Dept. of Health #SU43791 AMT International Certification (MLS)# 3022748
AAB (MT AMS) # 20100640
Skills
Atlas EMBER EMR Excel Microsoft 365 Atellica Modular MS Office Unity Epic Beaker Meditec Blood Bank Meditec Blood Bank Soft ADM Central Link
Proficient knowledge and experience in many interfaces EMR and Office 365 skills Kronos timekeeping Workday Proficient knowledge of laboratory equipment and interfaces Moderate and high complexity testing Excellent attention to detail and accuracy in audits reviews documentation procedures and standards able to collaborate with multiple departments in medical settings excellent issues and resolutions skills www.enhancv.com Powered by
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