Customer Service Project Coordinator

Sacramento, CA 916-***-**** ******.****@*****.***

Crystal Bartram

LEAD GENERATION/CUSTOMER SERVICE

EDUCATION

MTI Business College

Sacramento, CA

Business Certificate

OBJECTIVE

As a Lead Generator, my primary objective is to support the functioning of Sales department and operations by generating the best lead with customers that need replacement of HVAC, Generac and Eco Water Systems and coordinating with marketing department to generate an appointment and ensuring exceptional customer service.

REFERENCES

Available upon request

FUNCTIONAL SKILLS

Product marketing

Sales of product

Face to Face Communication

Problem-solving

EXPERIENCE

July 2023- present

Lead Generator • Sierra Pacific Home & Comfort

February 2022 – June 2023

Project Coordinator • Timberworks Construction

July 2021 – January 2022

Project Coordinator • Precision for Collision, Inc. COMMUNICATION

Implemented new procedures and technologies that improved efficiency and streamlined operations.

LEADERSHIP

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

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