Customer Service Delivery Driver
Resume:
Tamika Carpenter
Wilmington, DE *****
***************@*****.***
Professional Summary
I am someone who loves to challenge myself I enjoy learning new techniques and skills I enjoy working with others and making new connections and building with a great team. I am very respectful, and kind I believe in treating everyone like family.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Home Health Care Aide
Patriot Home Care-Wilmington, DE
July 2023 to Present
I am currently a home health care aide I care for seniors in their home environment I assisted with bathing,dressing,meal prep,house keeping,and much more Delivery Driver/Customer Service
DoorDash-Wilmington, DE
January 2021 to Present
Pick up and complete customer delivery orders
Medical courier
Priority express-Chester, PA
November 2020 to Present
Medical courier service i pickup and deliver labs for hospitals, nursing homes,pharmacy, blood banks, patients
Sales Associate
JCPenney-Wilmington, DE
July 2022 to November 2023
Assist customers at register
Assist customers with clothing selections
Amazon Delivery Driver
Gatelink USA Inc-Wilmington, DE
March 2023 to May 2023
Delivering customer packages
Package Handler
Amazon Warehouse-Wilmington, DE
October 2021 to February 2023
Handle packages and prepare them for shipment
Medical Transportation Driver
SELECT AMBULANCE-Eddystone, PA
March 2021 to May 2022
Medical transport for nursing home patients
Amazon Warehouse Associate
Amazon-Wilmington, DE
May 2020 to April 2022
sortation picker
Amazon Flex delivery driver
Cashier/food Service Worker
McDonald's-Philadelphia, PA
September 2009 to December 2009
food preparation food distribution
Customer Service Representative (CSR)
CSR-Wilmington, DE
August 2008 to March 2009
What they do
A Customer Service Representative (CSR) is usually seen working the phones, speaking with customers to address their complaints, verify account details, assist with product concerns, record payment details, and sell products and services. CSRs may also perform these tasks via email, live chat, or social media. Characteristics of an ideal candidate
The ideal CSR must have excellent written and verbal communication skills, along with the ability to keep emotions under control when dealing with irate or hostile customers. The person must be able to work in a fast- paced environment using computers to communicate with customers and record pertinent information. They must also have good attention to detail, so the correct information is recorded for customer inquiries and concerns. Managers of customer service representatives should be skilled in providing customer service training.
2. Front Desk Agent
What they do
Front desk agents are usually seen at the entrance of a company building or office and are also called as receptionists or clerks. They welcome guests and clients, answer their queries, confirm appointments, relay instructions, and escort them to their destination. Characteristics of an ideal candidate
Front desk agents must maintain a high level of professionalism and must possess strong written and verbal communication skills. They are often a client or guest's first point of contact with a company, so they should be service-oriented and should be able to keep emotions in check when dealing with stressful situations.
Cashier/food Service Worker
Market street MCDONALD'S-Wilmington, DE
January 2004 to August 2008
Education
High school diploma
James grove's high school
Skills
• Live Chat
• English
• Warehouse Experience (Less than 1 year)
• Windows
• Computer networking
• Driving (10+ years)
• Computer literacy
• Software troubleshooting
• Help desk
• Microsoft Powerpoint
• Merchandising
• Technical Support
• Food Preparation (5 years)
• Childcare
• Communication skills
• Microsoft Outlook
• Desktop Support
• Operating systems
• Driving
• Computer skills
• Cash handling
• Sales
• Food service
• Cold Calling
• Remote access software
• Microsoft Windows Server
• Delivery Driver Experience (2 years)
• Teaching
• Negotiation
• Mac OS
• Microsoft Windows
• Hotel experience
• Remote Access Software
• Help Desk
• Microsoft Office
• Restaurant experience
• Cashiering (5 years)
• Serving
• Computer Operation (10+ years)
• Load & unload
• Microsoft Word
• Food Service (5 years)
• Leadership
• Network support
• Serving Experience (5 years)
• Active Directory
• Commercial driving
• Live chat
• Typing
• Load & Unload (Less than 1 year)
• Basic math
• Supervising experience
• Medical terminology
• Employment & labor law
• Network Support
• Technical support
• Front desk
• Cash register
• Operating Systems
• Courier
• Desktop support
• Customer service
• Typing (10+ years)
• Experience working with students
• Computer Networking
• GPS
• Troubleshooting
Certifications and Licenses
Driver's License
driver's license
December 2023 to January 2029
Contact this candidate