Customer Service Sales Associate

AVYONA (AVEY) PETTIS

346-***-**** • **************@*****.*** • linkedin.com/in/avyona-pettis

EDUCATION

The University of Texas at Austin Bachelor of Business Administration, Unspecified May 2027 EXPERIENCE

Leslie’s Pool Supplies - Lead Sales Associate; Houston, TX Spring 2023 - Fall 2023

• Professionally carried out opening and closing processes, including bank deposits, highlighting important responsibilities

• Processed sales transactions through the POS system promptly and accurately, guaranteeing accuracy and effectiveness in dealing with customers

• Contributed to developing an orderly and visually pleasing retail environment by maintaining optimal inventory control and contributing to successful merchandising techniques Jack In the Box - Drive Thru Cashier; Houston, TX Fall 2022 - Spring 2023

• Demonstrated exceptional customer service skills by efficiently and accurately processing orders in a high- volume drive-thru environment, resulting in consistently positive customer feedback

• Maintained a clean and organized workstation, ensuring adherence to health and safety standards while delivering fast and friendly service to drive-thru customers

• Collaborated effectively with team members to prioritize tasks, manage peak hours, and streamline drive- thru operations, contributing to a cohesive and efficient work environment Domino’s – Customer Service Representative; Austin, TX Fall 2024 - Spring 2025

• Provided exceptional customer support by answering inquiries, resolving complaints, and ensuring timely and accurate delivery of orders, leading to increased customer satisfaction and repeat business

• Handled high-volume call and order processing, efficiently managing multiple customer orders during peak hours while maintaining quality service and minimizing wait times

• Collaborated with team members to ensure smooth operations, consistently meeting sales targets and upholding Domino's brand standards in customer service and product quality ACTIVITIES

Navy ROTC - Houston, TX Fall 2019 - Spring 2022

Third Class Petty Officer

• The program has provided me with leadership principles, communication, and decision-making skills. Spark - Austin, TX Fall 2024 - Present

• The program is designed to help students who were placed under adoption, foster, or Kinship. Texas MISA - Austin, TX Fall 2024 - Present

• A student organization focused on providing students with deeper insights and opportunities into Management Information Systems.

Additional Information

• Honors: Honor Roll (Fall 2022)

• Work Eligibility: Eligible to work in the U.S. with no restrictions

• Computer Skills: Microsoft Excel

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