Customer Service High School

Antuan Lamar Rhodes resume.docx

Antuan Lamar Rhodes-Williams

**** *********** **.**:615-***-****

email:**********@*****.***

Objective: Outgoing male seeking major career opportunity in a thriving business or mass communication work atmosphere

Skills: I have very good people, problem solving and customer service skills. Great oral communication and the ability to keep up with and exceed the pace of a busy work environment. I believe that coming up with answers is the only way to solve a clients problem.

Education

High School: Pearl-Cohn High School-Nashville, TN (08/96-05/00)

Graduated : May 17,2000

College: Lane College-Jackson, TN (08/00-04/02)

Returning soon to further and finish my education.

Work history

Blazin` 106.7-Nashville,TN (05/03-09/07)

Promotions and programming intern-

Job Duties: Setting up remotes around Nashville assisted with listener appreciation and prize giveaways doing all the dirty work for setting up booths at concerts, after parties and celebrity green rooms.

TLK Group/Comcast-Nashville, TN (11/12-08/13)

Customer Service/Product Specialist-

Job duties: In bound and Out bound customer service rep. On inbound assisted customers with technical questions about their specific package, setting up service, trouble shooting cable boxes, choosing new packages to better suit their budget and everyday needs. Inbound was set for selling promotional packages that would put customers on a trial period with a promotion for a lower rate.

Hascall Steele Comp.-Nashville, TN (8/13-02/14)

Packaging Dept-

Job duties: Working in warehouse preparing metal coils to be shipped to clients across the country. Preparation included using heavy machinery: Coil rail car, forked truck, mechanical banding machine also power tools and cranes.

Industrial Staffing-Nashville, TN (03/11-present)

Temp. Agency,Laborer-

Job duties: Reporting to job sites and performing various tasks for clients. Has done everything from janitorial to trash pickup with curbside services.

Eddies Car Care-Nashville, TN (05/06-present)

Supervisor of shop operations-

Job duties: Opening up shop,supervising all employees, doing inventory of all supplies maintaining a strong bond with our long time customers,answering phone calls making sure all customers a satisfied at the end of a clean up and getting all employee work hours accurate for payroll.

Cvs/Caremark-Nashville, TN (present )

Job duties:CCr for inbound calls for Medicare part d, silver script,Quantum Leap and other clients of Caremark . Did perscription refills,order staus,accont billing and other tasks along with customer relations.

Trained in--People Safe,Fazal,Facets,Links

References upon request

Contact this candidate