Customer Service Special Education

LYNDA K CLAVER

HAINESVILLE, ILLINOIS

*/** – Present

Paraprofessional @Thompson School/Special Education /Preschool

Reinforcement of instruction to individuals and small groups/ behavior monitoring

Maintain or assist in maintaining an orderly, attractive, and positive learning environment!

Lunchroom/Playground Supervisor @Woodland School

Assisting in behaviors by following best practices and methods

Supervise grades 4/5 elementary students during various lunch periods!

Supervise same students during outside playground activities.

Ensuring all students are involved in safe interactions while in outside play.

Nanny/employed by Andrew Carlson Winthrop Harbor 847-***-**** 1.5 years.

Provided morning pick up for 3-year-old boy from preschool. Provided stimulation and activity to progress his day. Worked extensively on language and social skills. Also provided after school pick up for 6-year-old girl.

Owner/Director @ LyndasBabyland 22 years

Owner of Lyndas Babyland Wheeling, Illinois which was a state licensed home day care. Day care held 6-12 children daily whose ages ran from 6 weeks old to school age children. Created monthly food menus, organizing field trips, and outside contractor for music program. Responsible for preparing payrolls and filing 8109 deposits. Interviewed hired/trained new employees.

Monson Tison/Atlas Copco Elk Grove, Illinois 1.5 years

Provided price/delivery to OEM customers, distributors and outside sales force. Supplied product identification/customer service. Coordinated purchasing with cooperate office. Adjusted inventory levels through MRP reports

Abbott Interfast Wheeling, Illinois 2 years

Assistant sales manager

Supervised activities of sales associates and trained new employees. Provided sales support for outside sales members. Provided price quotas, price negotiations and expedited orders.

John Crane Morton Grove, Illinois 12 years

Customer Service Supervisor

Supervise /train sales analysts. Liaison between foreign and domestic offices. Cost and margin analysis prior to submitting bids. Teamwork review, pricing structure and initiating new policies. Prepared and conducted performance review. Coordinator of special engineered projects that needed price negotiation, follow through and technical support.

Education: William Rainy Harper College Rolling Meadows, Illinois

Certificate: Assistant Teacher 4.0 GPA 40 hours

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