Sr, Procurement Analyst
Resume:
MATTHEWS, US, ***** • ************@*****.*** • 704-***-****
ANDREA POTTS
Sr. Procurement & Telecom Analyst
PROFESSIONAL SUMMARY
Sr. Procurement & Telecom Analyst with extensive expertise in telecom expense management, invoice management, and IT procurement, leveraging years of experience to drive operational excellence. Proficient in vendor and inventory management, contract administration, and telecommunications systems, with a focus on cost savings and order management. Skilled in implementing telecom technology improvements, such as VoIP and SD-WAN, to enhance cost efficiencies. Committed to optimizing resource allocation and ensuring precise circuit provisioning with full life-cycle tracking. Strong focus on strategic procurement initiatives and cross-functional collaboration to achieve organizational goals.
EMPLOYMENT HISTORY
SR. PROCUREMENT ANALYSTJul 2023 – Mar 2025
ADT SECURITYDenver, CO
Procure analog and data circuitry for new, relocating, and divesting locations.
Support divestiture and real estate activities encompasses coordinating and managing telecom services and asset transactions and ensuring compliance with relevant regulations and contract. By collaborating with stakeholders, we aim to streamline processes and optimize outcomes for all parties involved.
Lead procurement initiatives for analog and data circuits, managing vendor relationships and optimizing inventory systems while ensuring seamless circuit deployment across locations.
Streamline telecommunications expense management through Sakon TEM platform, driving cost efficiency and maintaining accurate circuit tracking records.
Partner with cross-functional teams to facilitate smooth circuit transitions during relocations, maintaining service continuity and minimizing downtime.
Drive telecommunications expense optimization through strategic platform management, ensuring precise circuit tracking and cost-effective resource allocation.
Optimize telecommunications expense and provisioning order tracking through Sakon platform while maintaining comprehensive circuit order documentation and vendor compliance. By tracking all analogy voice and data circuitry through MACD orders with telecom vendors.
IT ASSET MANAGEMENT AND TELECOM ANALYSTOct 2019 - Jul 2023
SEALED AIR CORPORATIONCharlotte, NC
Reviewed telecom invoices, corrected errors, ensured billing accuracy with finance collaboration.
Managed SD-WAN project repository, enhanced efficiency, organized telecom projects effectively.
Processed telecom orders, reconciled with finance, ensured precise invoicing.
Maintained software compliance, optimized asset management, achieved cost reduction.
Oversaw telecom procurement, tracked inventory, processed receipts, fulfilled organizational needs.
SR. TELECOM ANALYSTMay 2002 - June 2019
FAMILY DOLLAR STORES, INCMatthews, NC
Reviewed invoices for accuracy, preventing extra charges and ensuring correct rates.
Reduced telecom costs by eliminating unnecessary services and consolidating bills.
Managed mobility devices and accounts, maintaining inventory and processing payments.
Submitted RFPs for fire alarm lines, securing contracts that resulted in savings.
Implemented bill consolidation strategies and leveraged Asentinel/Tangoe platforms to enhance cost control and optimize telecom expense tracking.
Spearheaded enterprise-wide telecom expense optimization through advanced TEMS auditing, resulting in substantial cost reductions and improved billing accuracy
Created, managed, and tracked purchase requisitions for both CAPEX and OPEX purchases for the Information Technology Department.
Managed telephony MACD orders with end-to-end tracking.
CUSTOMER CARE ASSOCIATESep 2001 - Feb 2002
ALLTEL COMMUNICATIONS (NOW WINDSTREAM)Matthews, NC
Handled customer inquiries and calls, boosting satisfaction through effective need assessment.
Generated diverse sales leads, enhancing service reach and customer engagement.
Resolved customer issues promptly, fostering loyalty and repeat business.
Utilized communication skills to improve client interactions and service delivery.
Contributed to team goals by consistently meeting targets and improving customer experiences.
FRAUD & BILLING ANALYSTJan 2000 - Sep 2001
AT&T COMMUNICATIONCharlotte, NC
Analyzed customer accounts to identify and prevent domestic and international calling card fraud.
Implemented strategies that reduced fraudulent activities, enhancing customer trust and satisfaction.
Utilized data analysis skills to detect anomalies, contributing to improved security measures.
Collaborated with cross-functional teams to develop fraud prevention protocols, ensuring compliance.
Achieved measurable reduction in fraud cases, positively impacting company’s financial health.
EDUCATION
BACHELOR OF BUSINESS ORG AND COMMUNICATIONSAug 2021 - May 2023
Wingate UniversityWingate, NC
Graduated with honors B.L.S., Organizational Communication and Management - magna cum laude
ASSOCIATES OF LIBERAL ARTSAug 2019 - 2021
South Piedmont Community CollegeCharlotte, NC
Graduated with honors
SKILLS
Procurement, Telecom Management, Contract Management, Vendor Management, Microsoft Office, Coupa, TEM, Asset Management, VoIP, SD-WAN, Communication Skills, Inventory Management, Expense Management, Invoicing & Auditing, Telecom Provisioning.
Contact this candidate