Roxan Estrada
**** ******* ***** **********, ***** 75791 – 903-***-**** – ************@**.***
Professional manager dedicated and results-driven with over 30 years of experience leading teams in achieving business objectives. Skilled in strategic planning, budget management and fostering a collaborative work environment.
E x perience
2001 – 2012
Sales Manager Silverleaf Resorts Flint, Texas
In this role, sales were finalized with clients by building rapport, understanding needs and convincing customers of the benefits of vacation ownership. Maintained strong after sale customer relationships and consistently achieved and exceeded team and personal sales goals.
1991 – 2001
Sales Office Manager Silverleaf Resorts Tyler, Texas Oversaw and coordinated a fast-paced vacation sales office. These duties included the smooth, efficient and profitable daily operations, hiring and managing staff, ensuring customer satisfaction and maintaining a positive work environment, all while supporting the sales team’s goals. 1984 – 1990
Regional Office Manager Scurlock Oil Company Tyler, Texas Provided essential administrative and operational support, ensuring the structured functioning of the regional office, while also acting as the liaison between the regional manager, staff and customers. Duties included staff training, organizing safety meetings, travel arrangements, expense reports and regional activity reports. S k i l l s
• Detail-oriented • Team player • Excellent time management skills • Conflict management • Public speaking • Da E ducation
Bachelor of Business Management University of Texas at Tyler Tyler, Texas Associate of Arts Tyler Junior College Tyler, Texas