System Administrator Cyber Security
Resume:
Certifications and Clearances:
Education:
University of Alabama in Huntsville, Bachelors of Science in Business Administration: Marketing, 1996 Microsoft Certified Professional (MCP) – 1999 ID#1312372 Computer Knowledge:
Professional Experience:
Vista Technical Services / B Technology – Huntsville, AL Nov 2015 - Present System Administrator IV
• As the Lead Cloud Operation Deployment Specialist for Web Emergency Operation Center (WebEOC) for the Contiguous United States (CONUS) developing and implementing policies for the use of cloud services, managing requests for new technology, establishing a secure cloud environment, and ensuring appropriate continuity of service. Provided a 24/7 365 web and database server administration. Reporting to leadership, customers, users and external mission partners of incidents, vulnerabilities, patching and upgrades that were performed. Along with potential information that could enhance or impact the Army installations across CONUS.
• Ensuring the highest levels of Risk Management Framework (RMF) availability across the Department of Defense (DoD) Information Network. Monitoring and mitigating cyber security threats. Patching Windows Servers and SQL Databases with the system management tools.
• Create a Management Deployment Plan for the DoD environments to maintain its sustainment of WebEOC over the 53 garrisons across CONUS. The template was also used for the WebEOC hubs globally. Which included multiple hardware appliances, Operating Systems, and Application version upgrades.
• Troubleshooting and recommend corrective action on server problems such as system crashes, extended response times, environmental problems, related peripherals, and unauthorized access.
• Scheduling and coordinating maintenance of this Life, Health & Safety system of new vulnerabilities or upgrades across multiple time zones with minimum impact to the users. Conducted weekly/biweekly working groups with external mission partners to provide continuity of this common operating picture in our environments, and share troubleshooting discoveries that may arise.
• Working knowledge of IAVA patching and STIG/ACAS utilities.
• Building and maintaining webservers working with IIS and SQL instances in a .mil infrastructure.
• Creating and managing Active Directory (AD) security groups, objects and containers
• Create, configure, integrate, and maintain network devices to include print services in a DoD environment
• Establish and maintain a test server environment for hardware and network testing prior to implementation ELS Computers – Huntsville, AL Jan 2014 – Nov 2015 Contractor/DELL Technician
• Furnishing DELL warranty work on various types of DELL devices for the customers at the customers’ location.
• Traveling to various sites, cities, and locations within the states of Alabama, Tennessee, Mississippi, Georgia and Southern Kentucky to providing IT needs assessments, hardware and software deployments, system refreshes and migrations. Gryphon Technologies – Huntsville, AL Jan 2011 – Nov 2013 Network Administrator
• Responsibilities included: network and systems monitoring, maintenance, upgrade, and software installations; support remotely located and geographically dispersed users; test, verify, and validate policy, system configuration, application software, and network changes.
• Experience with Windows, domain administration, and user profiles configuration. Assisted in projects and providing the technical input for issues that may arise.
• Authorized IT Policies and Procedures that have shaped operating strategies for the organization.
• Knowledge in SSL encryption management and concepts, Windows 7 (32/ 64 bit), and XP, Exchange, MS Office 2007/2010, TCP/IP, HTTP, HTTPS, FTP and VOIP.
• Worked with internal customers, vendors, and third-party consultants on common tasks.
• Completed migration from Exchange 2003 to Exchange 2010
• Developing and managing the and improved and cost-effective Microsoft Enterprise Agreement (that covered licensing for servers to desktops and all collaborative tools) for the mid-sized company 830 Capshaw Road
Madison, Alabama 35757
**********@*****.***
• CompTIA Advanced Security Practitioner (CASP+) CE COMP001006645667 (Last renewed 2023)
• Active Secret Clearance
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• CompTIA Security+™ CE
• DELL Certified Technician (DCSE)
• Database Virtual Server Management
• Internet Information System (IIS) 8/8.5/10
• Microsoft SQL Server 16/19
• Windows 2012 (R2)/2016/2019
• Microsoft Office 2013/2016/2019
• Cloud Manger Specialist
Eddy Cowan
ManageIT – Huntsville, AL Apr 2010 – Jan 2011
Network Administrator
• Acted as IT liaison for small to mid-size agencies that did not have IT departments
• Providing agencies with the expertise to make the expeditious decisions for their organizations.
• Providing a host of network evaluations to included: Repairs, Upgrades, and Hardware and Software installations. STI Electronics, Inc. – Madison, AL Oct 2009 – Mar 2010 System Administrator
• Perform network evaluation, monitoring, maintenance, upgrades, and software installations on various physical and virtual servers for the company.
• Assisting in projects and providing the technical input for issues that may arise in the Initiation and Planning phases of our standard project management methodology.
• These activities include the definition of needs, benefits, and technical strategy; research & development within the project life- cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions.
• Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Boecore – Huntsville, AL Feb 2007 – June 2009
System Administrator
• Perform network evaluation, monitoring, maintenance, upgrades, and software installations on various servers for a governmental agency.
• Perform hardware maintenance of PC’s, diagnosis of problems, replacement of defective components or assembly and preventive maintenance.
• Establish and maintain wide and local area network connections using TCP/IP in Windows environment.
• Record and publish logs to present to management to see and understand the outages and populations data throughout the organization unit, then presenting the statistics to the customer.
• Provide project management leadership in various productions including: production timetable, status reporting, client/project team coordination, and quality assurance.
• Perform research and implementation of production, methodologies and documentation, which introduced a cohesive and uniformed procedure of execution, thus optimizing the team's skill sets and accomplishing tighter schedules. The Boeing Company – Huntsville, AL Sept 1999 – Dec 2005 System Administrator
• Experienced in Windows XP/2000/2003 system administration, responsible for secure and efficient operation, maintenance, and configuration of servers and workstations working in multiple environments.
• Development and configuration of a secure and standard operating system for workstations on both networked and standalone environments; implementing required Information Assurance (IA), technically measuring designs to ensure the confidentiality, possession and/or control, vulnerability, integrity, authenticity, availability and utility of information and information systems, and Computer Network Defense (CND), measures to protect and defend information, computers, and networks from disruption, denial, degradation, or destruction, requirements for the design.
• Providing constant high levels of system reliability and customer service for local and remote users; resolving recurring client issues in their daily operations.
• Utilizing remote administration tools like SMS (System Management Server) for remote helpdesk, installation, and implementation of software upgrades and patches through shell scripting in a wide area network using TCP/IP in multi-Window environments.
• Performing Project Management duties; carefully planning and organizing the efforts to accomplish the implementation of computer migrations in open, closed, and remote environments.
• IT Site Activation Team, for remote sites, in the deployment phases of the program; orientates users to their new.
• A good working knowledge of information security creating an automated tool for system auditing, the NISPOM, COMSEC, OPSEC, STIG Tools, as well as DISA Gold Disk.
References:
References Available Upon Request
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