Customer Service Prep Cook
Resume:
Stephanie Avila
Personal details
Stephanie Avila
**************@*****.***
jobcase.com/p/stephanie.avila24
Skills
Customer service
Client satisfaction
Fast-paced adaptability
Adaptability
Organizational skills
Friendly customer
interaction
Problem Solving
Flexibility
Languages
English
Qualities
Adaptability
Customer service
Profile
Seeking a company that can offer growth
Dedicated and detail-oriented professional with experience in both culinary and retail environments. Skilled in customer service, maintaining high standards of quality, and efficiently managing tasks in dynamic settings. Employment
Prep Cook Jan 2023 - Mar 2023
Table 57 cafe, Visalia, CA
- Basic culinary skills and knowledge of food preparation techniques. - Ability to follow recipes and instructions accurately. - Familiarity with kitchen equipment and utensils. - Good time management and organizational skills to prioritize tasks effectively. - Attention to detail and a commitment to maintaining cleanliness and sanitation standards. - Physical stamina to stand for long periods, lift heavy objects, and perform repetitive tasks. - Flexibility to work in a fast-paced environment and adapt to changing needs.
Assisted head chefs with ingredient preparation including washing, chopping, and sorting.
Ensured all food items were labeled and stored properly to maintain freshness.
Monitored inventory levels and communicated with purchasing to restock ingredients as needed.
Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
Adhered to all safety and sanitation guidelines to prevent food contamination. Prepared sauces, dressings, and marinades to support daily service needs and menu offerings.
Utilized strong knife skills to produce consistently high-quality cuts of meat and vegetables.
Set up and broke down food stations efficiently, ensuring readiness for daily meal operations.
Played an integral role in maintaining the stock and cleanliness of the prep area, upholding health and safety standards.
Skilled in assisting with catering events by preparing large quantities of appetizers and side dishes efficiently.
Instore shopper Nov 2017 - Nov 2022
Maplebear Instacart, Visalia, CA
• Selected groceries at customer's request, Bagged groceries, and Loaded groceries into cars • Maintained the highest client satisfaction scores possible throughout entirety of employmentAccurately and quickly choose groceries and delivered to client homes • Performed courtesy task that included locating specific items for customers and bagging groceries. • Engage customers in friendly conversations during interactions while bagging
Consistently achieved top customer satisfaction ratings through friendly service and attention to detail.
Efficiently managed time to handle multiple orders and tasks simultaneously, ensuring timely delivery of groceries.
Demonstrated flexibility by adapting to last-minute changes in customer orders and store policies.
Took initiative to familiarize with store layout and inventory, enhancing speed Teamwork
Attention to detail
Problem-solving
Flexibility
Communication
Efficiency
Reliability
and accuracy in fulfilling orders.
Prep Cook Jul 2017 - Jun 2019
Burger King, Visalia, CA
Clean and sanitize work areas, equipment, utensils, dishes, or silverware. Store food in designated containers and storage areas to prevent spoilage. Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures. Take and record temperature of food and food storage areas such as refrigerators and freezers. Keep records of the quantities of food used. Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets • Serv safe :Food protection Manager certification examination certificate number # 17109797 exam form #10670 exp 11/09/2023
Assisted in the inventory management and restocking of kitchen supplies. Ensured the freshness of ingredients by regularly checking expiration dates and quality.
Efficiently chopped, sliced, and prepped ingredients needed for daily meal service.
Cashier Customer Service Opener Food Prep Aug 2010 - Jan 2011 Mc Donalds, Visalia, CA
Efficiently opened the store and prepared daily operational reports. Managed the cash register with accuracy and integrity. Prepared food items with adherence to safety and cleanliness standards. Cashier Customer Service Stocker Feb 2009 - Sep 2009 El Progresso Market, Visalia, CA
Managed product stocking by organizing shelves and ensuring that products were properly displayed and replenished.
Maintained a clean and organized checkout area, contributing to a positive shopping experience.
Sales Associate Cashier Process New Credit
Application Customer Service
Nov 2007 - Mar 2008
Gottschalks, Visalia, CA
Operated the cash register to handle transactions, returns, and exchanges while maintaining a balanced till.
Processed and approved new credit applications efficiently and accurately in a fast-paced retail environment.
Participated actively in upselling and cross-selling strategies to increase store sales and achieve targets.
Maintained a clean and organized checkout area, contributing to a positive shopping experience for customers.
Ensured compliance with store policies and procedures related to cash handling and credit applications.
Provided exceptional customer service by assisting customers with product selections and resolving any issues swiftly.
Cashier Customer Service Stocker Jan 2006 - Dec 2006 RN Market, Visalia, CA
Assisted in stocking shelves and organizing merchandise to maintain a well- presented sales floor.
Managed cash register operations, including opening and closing duties, and ensured accurate cash handling.
Collaborated with team members to ensure store inventory was replenished and discrepancies were reported.
Cashier Customer Services Opener Sales
Associate
Nov 2004 - Jun 2005
Silver Treasures, Visalia, CA
Efficiently handled cash, credit transactions, and reconciled daily sales as a cashier.
Opened the store, setting up the register and ensuring cleanliness and readiness for customers.
Assisted customers with product inquiries and offered personalized recommendations.
Managed and displayed merchandise to ensure optimal sales and customer satisfaction.
Associate Nov 2024 - Present
Macys, Visalia
Provided exceptional customer service by addressing client needs in a timely fashion and maintaining satisfaction scores.
Enhanced customer engagement by offering personalized recommendations and solutions during interactions.
Adapted quickly to new tasks and responsibilities in a fast-paced retail environment, enhancing team productivity.
Certificates
Serv safe :Food protection Manager
certification examination certificate number #
17109797 exam form #10670 exp 11/09/2023
Present
Serv safe :Food protection Manager certification examination certificate number # 17109797 exam form #10670 exp 11/09/25
Certification gained from the official ServSafe program. Passed rigorous exam as verified by certificate number #17109797. Certified expertise in food safety and protection management. Exam form #10670 was utilized during assessment.
Proven knowledge of maintaining high standards of sanitation and cleanliness.
Visalia, January 24, 2025
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