Los Angeles Customer Service

Kiason Perkins

**** **** **** ***** ● Los Angeles, CA 90062 ● 323-***-**** ● ********@*****.***

Objective

I am looking for a job in the Customer Service field where I can utilize my skills.

Education

Associated Technical College Telecommunications Technician

Los Angeles, CA Diploma-2017

Susan Miller Dorsey High School High School Diploma

Los Angeles, CA Diploma-1992

Work Experience

Adecco, Glendale, CA Oct. 2015-Nov. 2024

Customer Service Representative

Informed customers about company policies via phone and email.

Routed calls to the appropriate departments.

Assisted customers with accounts/memberships and processed payments.

Made requested changes to customer information.

VXI Global Solutions, Los Angeles, CA Sept. 2014- Sept. 2015

Inbound Account Associate

Demonstrated advanced product knowledge and built quality customer relationships that resulted in friendly and professional interactions with all Direct TV customers.

Performed tasks including but not limited to: processing credit applications, point of sales, and customer support.

Maintained an awareness of all promotions and advertisements.

Manpower Agency, Los Angeles, CA Nov. 2013- July.2014

Contract Temporary Worker

Worked different invents at the Los Angeles Convention Center.

Temporarily worked various special events at Long Beach Convention Center.

Skills & Qualifications

Good verbal and written communication, listening, and problem solving skills.

Over 20 years of customer service experience.

Experience with Windows PCs and relate software.

Typing speed of 40wpm.

Ability to work independently or in a team environment.

Contact this candidate