High School Customer Service

**/****

High School Diploma

Charter High School For

Architecture & Design

Philadelphia, PA

Some College (No Degree) -

Biochemistry

Temple University

Philadelphia, PA

Forensic Science

Chatham University

Pittsburgh, PA

Certificate - Medical

Insurance Billing

Community College of

Philadelphia

Philadelphia, PA

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry - level MELISSA position to help launch career while achieving ” company goals. GONZALEZ

CONTACT

**********@*****.***

215-***-****

Salem, NJ 08079

EDUCATION AND

TRAINING

SUMMARY

SKILLS

• Schedule Management

• Patient Care

• Advanced Word Processing

• Litigation Support

• Daily Docket Reports

• MS Office Proficient

• Document Control

• Data Management

• Civil Law

• Database Management

Customer Relationship

Management

•

• Legal Research

• Benefits Administration

• HR Policies

• Human Resources Support

• Microsoft Office and Docusign

• Healthcare Claim Coding

• Document Management

• Records Management

• Medical Terminology

• Data Security Procedures

Billing and Collections Best

Practices

•

• Delinquent Account Management

• Billing Procedures

• Customer Service

• Payment Processing

• Problem-Solving Skills

• Call Center Operations

08/2020 - Current

01/2018 - 04/2019

09/2015 - 05/2016

06/2008 - 04/2016

07/2014 - 05/2015

05/2014 - 05/2015

English:

Professional

spanish:

Professional

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Mountain Medical Salt Lake City, UT

Medical Biller and Coder

Alta Medical Management Salt Lake City, UT

LANGUAGES EXPERIENCE

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