Systems Engineering A Team

Jack Ricketts 402-***-****

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PROFILE

An industrial and systems engineering graduate from Thomas Jefferson University with a passion for problem solving. I am capable and committed to going the extra mile, proven by my four years of college baseball. I am energised by complicated and complex problems. I am driven by a determination to meet deadlines with quality work and am keen to pursue a career in engineering and begin to garner experience in the field. EDUCATION

Thomas Jefferson University Philadelphia, PA Aug. 2020 – May 2024 Industrial and Systems Engineering B.S.E - GPA: 3.10 Key Modules: Engineering Statistics I and II, Engineering Systems (Lean), Operations Research I and II, Engineering Simulations (Industrial)

Award: Faculty Scholarship

EXPERIENCE

Amazon Charlotte, NC July 2024 – Jan. 2025

Area Manager

● Lead a team of hourly employees at a delivery station in order to organize and prepare packages for delivery drivers.

● Engage, coach, and motivate my team in order to meet high demands of volume while cultivating a safe, fun, and highly productive environment.

● Maintain a balanced level of work for a team by constantly monitoring KPIs across a fast pace warehouse and make leadership decisions in order to reach goals. Charles Schwab Westlake, TX May 2023 – Aug. 2023 Operational Transformation Organization Intern

● Worked closely with apps like Enlighten, Celonis, and Blueworks Live to analyse current state of the company

● Provided detailed analysis and recommendations to different organizations within the company in order to improve worker productivity and standardize improvements

● Obtained Greenbelt Certification in Lean Six Sigma ACHIEVEMENTS

● Senior Capstone Project: Modeling and Balancing of GI Transfers for the Thomas Jefferson Hospital Network

● Performed a Kaizen event at Penn Reels

ADDITIONAL SKILLS

Microsoft Office: Proficient in Word, Excel and PowerPoint, Basic understanding of Python and SQL Industrious: workload balance of baseball and school Proficient in AutoCAD, Solidworks, Minitab Statistical Software, Celonis (Data mining), Blueworks Live, Enlighten, Arena

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