Customer Service Accounts Receivable
Resume:
Amy Houchin
Smiths Grove, KY *****
************@*****.***
Professional Summary
Determined professional
Authorized to work in the US for any employer
Work Experience
Bank Teller
The peoples bank-Cave City, KY
August 2024 to Present
• Assist customers with all monetary transactions
• Document scanning
• Keep accurate cash totals daily
• Account maintenance
• Assist with online banking
• Exceptional customer service
Clerk
Barren County Circuit clerks office-Glasgow, KY
January 2024 to August 2024
• Handling protection orders for barren county residents
• Register
• Small claims court cases
• Filed evictions
• Filling
• Assisting Judge Pence
• Attending EPO hearings
911 Dispatcher
City of Glasgow-Glasgow, KY
June 2003 to October 2020
• Answering emergency phone calls
• Dispatch police, fire, ems units
• Transferring when necessary
• Multi tasking multiple situations at a time
• All paperwork included in situations requiring additional resources
• Precisely and accurately notating calls, interactions, and events.
• Coordinating officers
• Tactical team supervisor
• Paperwork regarding wanted persons, protection orders, stolen item, etc Office Supervisor
Sharp Bedding-Glasgow, KY
January 1994 to June 2003
• Managing production of quilting materials
• Managing employee time cards and payroll
• Completing all paperwork for sales
• Billing
• Accounts receivable and payable
• Greeting customers
• Assessing specific needs of each customer
• Ordering supplies
Education
High school diploma
Glasgow High School - Glasgow, KY
Skills
• Phone etiquette
• Organizational skills
• Dispatching (10+ years)
• Accounts Payable
• Accounts Receivable
• Communication skills (10+ years)
• Customer service
Additional Information
References (phone number provided upon request) :
Anita Logsdon - Barren county circuit court clerk
Lauralee Williams - Retired dispatcher
Deputy Mike Houchens - BCSO
April Dunbar- Barren Metcalfe 911 Center
Contact this candidate