Front Desk Customer Service

TUYET

TRAN

& 678-***-****

* *************, ** *****

SKILLS

+ Time management

+ Friendly and outgoing

+ Attention to detail

+ Team player

+ Problem-solving

EDUCATION

Peachtree Ridge High School

Georgia State University

Atlanta, GA

Bachelor: Business Economics

PROFESSIONAL SUMMARY

Hi there! My name is Annie, and I’m currently a sophomore in college.

have a strong background in customer service and am fluent in both

Vietnamese and English. I’m passionate about helping others and always

bring a friendly, professional attitude to every interaction

WORK HISTORY

Norexit Tea Bar LLC - Barista

Alpharetta, GA + 02/2025 - Current

+ Maintained a clean and organized workspace for optimal

productivity and safety.

+ Promoted a welcoming atmosphere by greeting customers with a

friendly demeanor and promptly addressing their needs.

+ Pleasantly interacted with customers during hectic periods to

promote fun, positive environment.

+ Contributed to a positive team environment through effective

communication and collaboration with colleagues.

Byou Dentistry - Front Desk Receptionist

Suwanee, GA + 01/2024 - 05/2024

+ Greeted guests at front desk and engaged in pleasant conversations

while managing check-in process.

+ Maintained organized and clean front office area to create

professional and welcoming environment for visitors and employees.

+ Scheduled, coordinated and confirmed appointments and meetings.

+ Delivered outstanding first impressions by warmly greeting visitors

upon arrival at the front desk.

City Farmer Market - Cashier

Duluth, GA + 04/2020 - 10/2023

+ Assisted customers with inquiries and provided exceptional service,

resulting in positive feedback from shoppers.

+ Resolved customer complaints professionally, leading to improved

customer relations and loyalty.

+ Handled multiple payment methods securely, minimizing

discrepancies and potential losses.

One Zo Duluth - Cashier/ Barista

Duluth, GA + 04/2022 - 07/2023

+ Greeted customers entering store and responded promptly to

customer needs.

+ Welcomed customers and helped determine their needs.

+ Worked flexible schedule and extra shifts to meet business needs.

+ Operated cash register for cash, check, and credit card transactions

with excellent accuracy levels.

LANGUAGES

Vietnamese English

a —

0

Native or Bilingual Full Professional

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