ZOLA ZIKALALA
R E T A I L S A L E S & C U S T O M E R
S E R V I C E
************@*****.***
PROFESSIONAL EXPERIENCE
Richards Bay, KwaZulu-Natal
July 2023
Retail Sales Assistant
Just Undies Clothing store
EXPERTISE SKILLS
Database Entry
Document Management
Stock count and Restock
filing.
Computer skills.
Administration skills.
Training and Recruitment.
CERTIFICATION
Cum laude Bachelor Degree in
Creative Directing.
Honors in Media Production.
Matriculation Certificate.
Code B drivers license.
SKILLS
Detail Oriented
Leadership
experience.
Communication
skills.
Data Capturing.
Booking and checking customer reservations
Hospitality
Clean up and lock up before closing of restaurant. Hostess and waitress
Roma Revolving Restaurant March - May 2019
Food preparatioOns and platter designs
Providing customer service to clients.
Delivery / To-Go food preparations.
Assist to chef and waitress
Nikki's Fast Food restaurant December 2021 - December 2022 Cashier/ Till Operations
Admin filing product count and Restock
Computer Organization
Close up and Opening shop
Microsoft: Adobe,
Excel, Word skills.
Organizational skills
Project Management
skills.
Marketing skills.
China City Center
Floor retail and Sales assistant
Stock Count and Restock retail
Retail Sales assistant
Supervisor training
3 November 2023- June 2024
Product Knowledge.
Adaptibility.
Customer Service.
Client Satisfaction.
Multitasking.
Computer skills.
Contact Info:
************@*****.***
Mthonjaneni Community Resource Center September 2024 - present Office Admin. & Facilitation
Application processing.
Database entry and sorting.
Document management.
ZOLA ZIKALALA
C O V E R L E T T E R
Dear Old Mutual
I am writing to express my strong interest in the Financial Advisor position at Old Mutual. With my exceptional organizational skills, attention to detail, and passion for providing efficient sales support, I am confident that I would be a valuable asset to your team.
+27-76-634-**** / 065-***-****
************@*****.***
Veldenvlei Richards Bay, KwaZulu-Natal
************@*****.*** /
In my previous role as a Sales Representative at China Center, I consistently exceeded performance targets by developing client-centric strategies and building lasting relationships.
I am excited about the opportunity to bring my consultative sales skills and financial acumen to Old Mutual. I thrive in goal-driven environments and am motivated by the challenge of guiding clients toward long-term success. Thank you for considering my application.
Sincerely,
Zola Zikalala