High School Technical Support
Resume:
SAID GADAAN
• Brooklyn NY ***** • ************@*****.*** 516-***-****
Education
High Technician associate degree Rabat, Morocco
Higher technician (BTS) in mechanical and production engineering at the Higher Normal School of Technological Education (ENSET)
ALYMOUNE High School Rabat, Morocco
2000-2001
Technical High School Diploma in mechanical manufacturing. Experience
Pop. Up Solution 224 fifth avenue New York 10001
11 November 2024 until now.
● assisted customer in the floor
● coat and bag check
● solve the general lighting and Plompie problem
● Assist and monitor supplier interventions (HVAC,elevator,desinfiction..) Amazon (sparrows Point) Baltimore, USA
06/2024-07/2024
● product packaging service
● power supply by different type of packaging
● make 5S
Lear Corporation Rabat, Morocco
06/2021- 04/2024
Facilities & maintenance Responsible
● Building management and project reception (batches: construction, fluid, technical, etc.)
● Responsible for site safety and security.
● Management and monitoring of multi-technical and multi-service contracts.
● Ensure the maintenance and good performance of building utilities.
● Operation and maintenance of the HVAC, electricity, fluids and HSE system
● Management of the general services and utilities department. MSAM coordinator Besi (BE Semiconductor Industries) equipment within The company STMicroelectronics Casablanca, Morocco 2018 - 2021
Customer Service technical Support
● Coordination of all types of work and supplier requests (purchase of equipment, spare parts, problem, complaint etc...) with our company which exists abroad
● Attending the BUY-OFF, installation and conducting training on new equipment.
● Support the STMicroelectronics technical service (development, analysis of problems, solution, process, and quality)
TOPTRANS (subcontractor within the company LEAR corporation) Rabat, Morocco Maintenance and Facilities Responsible 2014-2018
● Management facilities and offices of the group.
● Operation and maintenance of the HVAC, utilities and HSE system
● Study, implementation, and qualification of new projects: technical and tertiary.
● Qualification, maintenance, and installation of production support machines.
● Analysis, Planning of interventions in premises and machines. NEMOTEK TECHNOLOGIE (CDG Group) Rabat, Morocco
2009 - 2014
Maintenance and Facilities Responsible
● Ensure the technical performance of clean rooms.
● Operation and maintenance of H-VAC and Utilities equipment.
● Management of works and projects with local and international subcontractors.
● Management and monitoring of preventive and curative interventions.
● Preparation of schedules, equipment quality sheets and maintenance checklists.
● Responsibility for infrastructure: Health and safety, electricity, new installations, etc. ST-MICROELECTRONICS Rabat, Morocco
2004 - 2009
Maintenance Technician
● Provide technical support during production.
● Carry out curative and preventive maintenance of high-tech machines.
● Monitoring and improvement of maintenance parameters (PS-EMS, NEE, OPL).
● Supervision of trainees and new hires.
● Management and monitoring of preventive and curative interventions.
● Preparation of schedules and preventive checklists.
● Management of spare parts (codification, specification of critical elements, and monitoring of stocks). Certificate training
● 2011-2012: Continuing education in Technical English at the International University of Rabat
● April/May 2004: Accelerated training within the Professional Training complex (ISTA-IE), modules: Pneumatics, Hydraulics and Maintenance.
● 12/2011: Certificate in preparation for electrical accreditation
● 03/ 2011: Certificate in authorization for entry and activities in "ESD Sensitive Zone" Level 2
● 04/2010: First aid certificate, fire, evacuation.
● 09/2006: Certificate in Operating of plating line “Mechanical”
●
Computer knowledge:
● Office: Word, Excel, and PowerPoint, Windows, use of Internet tools
● System COUPA
● SAGE software (Purchasing and Stock Management)
● CAD, CAD namely: AutoCAD, SolidWorks.
Languages:
● Arabic; French; English
Miscellaneous:
● Quality of work: Team Spirit, Technical versatility, Autonomy, dynamic and punctual
● Hobbies: Travel, Reading, Sport, Music,
● Driver license Class:E
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