Human Resources Talent Acquisition

TIENA PRATER 740-***-**** ***********@*****.***

Experienced professional adept at implementing process improvements through tool enhancements, known for collaborative leadership and strong work ethic. Skilled communicator with exceptional problem-solving abilities, adept at delivering concise solution proposals while adapting to dynamic work environments. WORK EXPERIENCE

GXO, Pataskala, OH [March 2023 – December 2023]

[Contract] HR Specialist — Business HR Support

• Oversaw HR Generalist duties.

• Facilitated orientation and engaged with new hires.

• Delegated employee engagement and relations and coordinated with operation leaders.

• Managed staffing needs by partnering with staffing agencies and working with various partners. Ascena, Etna, OH [June 2022 – September 2022]

[Contract] Recruiter/ Talent Acquisition Coordinator — Human Resources

• Supervised by using data driven tools; leveraged excel and ATS data to improve success rate by 50%

• Ensured data entry and analysis results showcased project management goals. Goodwill Columbus, Columbus, OH [March 2022 – May 2022]

[Contract] Recruiter/ Talent Management — Human Resources

• Utilized various techniques including administrative duties, direct, cold calling, referral-based calling, professional networking, social media, job boards, broadcast emails, hiring events and career fairs, to identify and attract talent, while building a talent pipeline for open and upcoming opportunities. Simos Insourcing Solutions, Gahanna, OH [ September 2021 – November 2021] Seasonal Recruiter

• Executed high volume, full cycle recruitment.

• Contributed work independently and with multiple recruiters to exceed the company’s goals. Freelance, Columbus, OH [January 2020 – September 2021] Project & Program Manager

• Produced the following: technical writing, procedure writing, copyediting, copywriting, email content writing, blog writing, proofreading to develop, edit and design content, projects and plans from scratch.

• Developed process-oriented, tactical and strategic methods to network and communicate with business clients.

JPMorgan Chase, Westerville, OH [ July 2014 – December 2019] Quality Control Analyst – Compliance and Auditing

SharePoint Workaround – Project Manager

Fraud-Merchant Disputes – Project Lead

Technical – Innovative Voice

Risk & Compliance – Leader

OPL/Settlement – Volunteer

Customer Service – Top Performer

EDUCATION SKILLS CERTIFICATIONS

Bachelor of Fine Arts, Creative Writing Full Sail University Winter Park, FL Bachelor of Arts, Psychology Ohio State University Columbus, OH Associate of Arts, Psychology & Creative Writing Columbus State Community College Columbus, OH Project Management Certification Program Gener8tor Skills Accelerator Ohio Pataskala, Ohio Microsoft Office 365 Detail-Oriented Problem-Solving Conflict Resolution & Negotiations Teamwork Empathy Written & Interpersonal Communications Patience Time-Management Active Listening I Adaptability Attentiveness Decision Making Leadership Collaboration Critical Reasoning Relationship Building Emotional Intelligence Customer Service

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