Graphic Designer Information Technology

NATHAN BURGESS

************@*****.*** 904-***-**** Jacksonville FL

Dear Hiring Manager,

I am writing to express my interest in the opportunity within your organization. With a strong foundation in organization, problem-solving, and critical thinking, I am confident that my skills align with the needs of your team. Despite my work history not reflecting much time spent in the information technology field, I have always strongly desired a career in the IT industry.

Early in my career a graphic designer, I developed a strong passion for technology. Outside of performing my artistic duties, I also became very well-versed in Windows and Macintosh operating systems, hardware and software troubleshooting, printer configuration and management, and basic networking skills. I was often called upon by my work colleagues to solve problems in those areas.

Throughout the years I have remained attentive to our rapidly changing technical world. In March 2011, I became a registered Apple Developer. Over the course of time, I successfully created and published three iOS applications on Apple's App Store. Currently, I have a home network with an Apple desktop and a Windows laptop running Windows 11 and Windows Server as a virtual machine. Recently, I attained the A+ and Security+ certifications through CompTIA. I am studying for the Network+ exam.

Through my experience in management, I have gained a strong skill set in team building, customer relations, and time management.

I am eager to bring my organizational skills and problem-solving abilities to your team, contributing to your continued success. Thank you for considering my application, and I look forward to discussing how I can support your organization's goals.

Thank you for your time and consideration.

Sincerely,

Nathan Burgess

NATHAN BURGESS

************@*****.*** 904-***-**** Jacksonville FL Summary I desire a professional career in which I can utilize my skills and work to my fullest potential. Skills • Organizational skills

• Troubleshooting skills

• Problem solving

• Windows

• Mac OS

• iOS Development

• Python programming

• Team management

Work

Experience

Assembly Technician II 11/2024 - Current

Arsenal Strength Knoxville, TN

• Assemble various machines in accordance with CAD drawings and manufacturer specifications

Package Handler 10/2024 - 11/2024

FedEx Knoxville, TN

• Loaded and unloaded freight, scanned, and sorted freight within the facility

• Kept up to date on safety procedures and correct lifting techniques to prevent injuries HVAC Lead Installer 06/2018 - 09/2024

Snyder Heating and Air Conditioning Jacksonville, FL

• Installed and maintained air conditioning systems in residential and commercial environments

• Troubleshot mechanical and electrical failures in heating and air conditioning components Maintenance Technician 06/2017 - 06/2018

Snyder Heating and Air Conditioning Jacksonville, FL

• Maintained residential HVAC systems in residential and commercial environments

• Troubleshot mechanical and electrical failures in heating and air conditioning components

• Accurately completed customer invoices to reflect work performed, including proper billing procedures

HVAC Installer 03/2017 - 06/2017

Air Assault Air Conditioning and Heating Lakeland, FL

• Installed and maintained air conditioning systems in residential and commercial environments

• Troubleshot mechanical and electrical failures in heating and air conditioning components Assistant Produce Manager 01/2015 - 05/2016

Publix Super Markets Jacksonville, FL

• Managed the Produce department, ensuring all aspects meet and exceed company expectations

• Conducted daily inventory and made necessary changes to the department's order as needed

• Created the department's weekly work schedule, and managed department overtime

• Provided premier customer service, including greeting customers and responding to questions

Produce Clerk 05/2011 - 12/2014

Publix Jacksonville, FL

• Provided premier customer service, including greeting customers and responding to questions

• Filled and rotated produce refrigerated cases and dry tables

• Dynamically sold product by providing customers with information needed

• Broke down pallets, separated produce for sales floor, cooler and back room prep area

• Processed and wrapped produce items prior to filling cases and dry tables

• Verified ads, hung current sale signs, and removed out-of-date sale signs

• Performed routine price changes on products

Satellite Technician 06/2006 - 01/2011

Dish Network Knoxville, TN

• Conducted site surveys to determine the best positioning of satellite equipment

• Installed technology including satellite dishes and receivers, while ensuring broadband connectivity

• Educated customers and taught them the basics of how to use and enjoy their new service Graphic Designer / Creative Services Team Leader 03/1999 - 04/2006 Douglass Screen Printers Lakeland, FL

• Advanced training in Visual Arts throughout high school led me to a career as a graphic designer

• I took the opportunity to learn and grow

• Within two years, I was promoted to Creative Services Team Leader Education High School Diploma 05/1998

Harrison Center for the Visual and Performing Arts Lakeland, FL Certifications

and Licenses

• CompTIA Security+

• CompTIA A+

• EPA Certification

Contact this candidate