Customer Support Quality Inspection

GURPREET SINGH

London, Ontario, Canada 647-***-**** *************@*****.***

SKILLS

• Quality inspection and control procedures

• Forklift certified

• Office administration and documentation

• Strong verbal and written communication with excellent organizational and time management skills

• Currently on Work Permit

PROFESSIONAL EXPERIENCE

Packing Specialist & Truck Loader, Odd Bunch, London, Ontario — 2025

• Performed food packaging in various box sizes while maintaining quality standards

• Assisted with loading trailers efficiently and adjusted for changes as needed

• Ensured smooth workflow during packing and shipping operations Quality Inspection Associate, Canada Tube Form, London, Ontario — 2024

• Conducted inspections of tubing for defects, including splits and inconsistencies

• Maintained detailed and accurate quality control records and reports

• Collaborated with production teams to address and resolve quality issues Customer Support Associate, Canadian Tire, Timmins, Ontario — 2023–2024

• Provided friendly and knowledgeable customer service, improving overall experience

• Assisted customers with loading heavy items and performed cart retrievals

• Supported warehouse operations and stock management Warehouse Associate / Shipper & Receiver, Easy Day Store, Punjab, India — 2020–2022

• Received and processed incoming shipments and verified pick tickets

• Used technology to locate and retrieve inventory accurately

• Built and wrapped pallets for shipping; restocked inventory as needed

• Maintained clear records of completed orders and inventory status EDUCATION

Supply Chain Management (SCM)

Northern College, Timmins, Ontario, Canada — 2023–2024 Bachelor of Business Administration

Guru Nanak Dev University, Punjab, India — 2019–2022

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