Professional Administrative Assistant and Coordinator

KLEIDY SANDOVAL

D E T A I L S

ADDRESS

Chicago, 60657

PHONE

872-***-****

EMAIL

*********@*****.***

L A N G U A G E S

Understands Spanish

S K I L L S

Excellent Communication:

Verbal, Telephone, and

Writing skills.

Microsoft Excel

Microsoft Office Word

Microsoft Teams

Zoom

Google Sheets

Clerical duties

Fast problem-solving

ability

Outstanding in high stress

environments

CPR Certified

SERV Safe Certification

P R O F I L E

I have over 10 years of experience in customer service focused positions. I thrive in high-pressure environments involving teamwork! I have a passion for helping people with direct listening, communication, and empathy. E M P L O Y M E N T H I S T O R Y

Sales Coordinator, The Hotel Chicago Autograph

Collection

Chicago

Aug 2023 — Present

• Relay communication via email, telephone and web inquires for 6 top Sales Managers to support groups in event changes, billing arrangements, and special VIP requests.

• Maintain positive client relationships with up to 30+ groups in rotating monthly span.

• Provide back up administrative support to other department heads including: Housekeeping, Accounting, Front Desk, Human Resources, etc. Catering Server, Paramount Catering Chicago

Feb 2024 — Jun 2024

• Prepared various event spaces for set up and then break down: chairs, place settings, napkin and linen folding, banquet space, outdoor seating, etc.

• Served meals for up to 30 guests at a time for specialty events of up to 350+ attendees, including Hors d'oeuvres for cocktail hour and dessert.

• Established knowledge of catering menu in addition to providing wine recommendations to pair with different event meals Maître D/ Hostess, Three Dots and a Dash Chicago, IL Jul 2021 — Aug 2023

• Manage check in for high-volume reservation list in addition to providing walk in guests information to ensure a positive guest experience - in person and via phone.

• Diligently assigned an 8 server floor plan of up to 25 tables.

• Assist support staff in all other areas to support a team environment - SERV Safe/ Food Handling Certification completed.

Administrative Assistant 2, Northwestern Medicine Chicago, IL Aug 2020 — Apr 2023

• Support 6 top providers by facilitating weekly meetings and calendar management using Zoom and Microsoft Teams - via email and phone communication

• Create and manage 6 extensive Excel wait lists of up to 50 patients, including communicating updates directly to these patients.

• Oversee and execute various clerical duties: ordering supplies, filtering weekly mail, submitting travel reimbursement, file management, and screening daily incoming/ outgoing calls.

E D U C A T I O N

General Studies, Salt Lake Community College Salt Lake City, UT Aug 2016 — May 2018

Diploma, Olympus High School Salt Lake City, UT

Aug 2013 — May 2016

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