Customer Service Project Management
Resume:
Sasha Harper
********@*****.*** • 317-***-****
EDUCATION
Jackson State University, Jackson MS
Criminal Science Major, Undergraduate
PROFESSIONAL EXPERIENCE
Achieve Twin Cities, Minneapolis MN
June 2021-23
Student Intern (Summer only)
Developed strong analytical, communication, and teamwork skills in a fast-paced environment.
Assisted in data collection, analysis, and reporting, contributing to strategic decision-making processes.
Supported administrative and project management tasks, gaining exposure to real-world healthcare practices for major healthcare provider.
VOLUNTEER EXPERIENCE
Hennepin County
November 2022-24
Student Election Judge
Election Process Facilitation: Efficiently set up the polling place, greeted voters, and managed check-ins to ensure a seamless voting process.
Team Collaboration: Worked cohesively with a team to maintain an organized and smoothly running polling environment.
Multitasking & Organization: Successfully managed multiple responsibilities in a fast-paced, high-pressure election setting.
SKILLS
Community Engagement: Committed to civic participation and community service, with hands-on experience in roles that support and enhance community processes.
Problem-Solving & Adaptability: Quickly addressed challenges and adapted to changing circumstances, ensuring smooth operations during high-pressure situations.
Organizational & Time Management: Demonstrated ability to set up, maintain, and organize complex operations, such as polling places and customer service workflows.
Customer Service Excellence: Provided high-quality support and conflict resolution as a customer service representative, enhancing client satisfaction and trust.
Contact this candidate