Customer Service Security Guard
Resume:
Marcel Charles
Cell: 646-***-****
Email: ******.***********@*****.***
Skills
● Customer Service
● Staff Training
● Leadership
● Time Management
● Computer Utilization
● Management
● Patrol
● Incident reports
● Surveillance
● Loss Prevention
● Physical Fitness
● Microsoft Excel
Experience
November 2019- March 2020
Juice 101 - Barista
● I was allowed to make the drinks
● Customer service
● i’d work the cashier incase im there alone Cashier
● Before the store would open i would clean the floors or the materials September 2020- December 2020
Uncommon Goods - Loader
● Was able to use Pallet jacks
● Loading boxes into trucks
November 2021- April 2022
2
Mizuho Bank - Security Guard
● Patrol the floors
● Stand on post
● Watching surveillance cameras
● Customer service
May 2022- August 2022
S&P Global - Security Guard
● Provide customer service
● Watching surveillance cameras
● Was doing reception desk work such as schedule check in dates August 2022- August 2023
Cbre - Security Guard
● Provide customer service
● Watching surveillance cameras
● Patrolling the floors
● Checking in vendors at the loading dock
● Front desk reception
August 2023- November 2023
Renaissance Hotel - Security Guard
● Provide customer service
● Watching surveillance cameras
● Help with packages
● Patrol all floors
● Loss prevention for packages or items
November 2023- April 2024
SJP Properties - Security Guard
● Provide customer service
● Watching surveillance cameras
● Was doing reception desk work such as checking visitors/employees
● Operated the freight elevator for vendors or deliveries
● Attended company events incase they needed a fire guard 3
April 2024- July 2024
M&M World - Security Guard
● Provide customer service
● Watching surveillance cameras
● Patrol the floors
● Loss prevention
July 2024- March 2025
Roosevelt hotel (shelter) - Security Guard
● Provide customer service
● Cctv
● Patrol the floors
● Check the fire extinguishers
● Escort ems/nypd
Education
Highschool: Wingate - Diploma 2019
Licenses
● NYS Security Guard
● F01
● F02
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