Data Analyst Power Bi
Resume:
DARREN MICHAEL
Data Analyst/BI Developer
Charlotte, NC
****************@*****.***
Linked In: www.linkedin.com/in/darren-michael-2b5457202 ️ EXPERIENCE
Digital Analyst MSC Industrial Supply Company
2023-CURRENT
● Provided data-driven Power BI solutions to support various teams within the digital department, including sales, e-commerce, customer care, and other departments interacting with the website.
● Analyzed data from multiple sources including MongoDB and GCP, utilizing Snowflake/SQL server databases to extract, clean, and integrate data to support business insights and operational improvements.
● Reported data insights/project documentation to internal teams using confluence pages and visual workflows
● Leveraged Alteryx to automate data transformation processes, streamlining data workflows for faster, more accurate reporting and analysis.
● Designed and developed interactive Tableau dashboards and reports, providing key performance metrics such as user behavior, conversion rates, customer interactions, and website performance for sales, e-commerce, and customer care teams.
● Collaborated with cross-functional teams via Jira Kanban boards to translate business needs into data-driven solutions, optimizing processes and identifying opportunities for growth and efficiency within digital touchpoints.
● Worked closely with leadership to deliver actionable insights, ensuring alignment between digital operations and business goals, and enhancing decision-making across the digital department.
● Used JQL (Jira Query Language) to create custom dashboards and reports, enabling sales teams, e-commerce IT teams, and other departments to track performance metrics and monitor progress effectively.
Senior Project Manager (promoted from Data Analyst) Townsquare Interactive 2022-2023
As a Data Analyst:
● Analyzed complex data sets using SQL Server and Power BI to uncover trends, patterns, and insights that supported business strategies and decision-making.
● Created and maintained Power BI dashboards and reports, delivering clear, actionable insights to stakeholders for performance tracking and business growth.
● Used SQL queries to extract and manipulate large datasets, ensuring data accuracy and reliability for reporting and analysis.
● Collaborated with cross-functional teams within Jira to provide data-driven recommendations that enhanced operational efficiency and informed key business decisions. As Senior Project Manager:
● Led and oversaw data-related projects, ensuring the successful delivery of data solutions that aligned with business objectives.
● Managed end-to-end project lifecycles, including planning, execution, and stakeholder communication, ensuring timely and quality project delivery.
● Coordinated with data analysts and other teams to ensure data integrity and consistency across projects, utilizing SQL Server and Power BI for data management and reporting.
● Created Jira dashboards using Rich Filters/JQL to team members to enhance efficiency, visibility, and productivity
● Streamlined project processes, improving team efficiency and collaboration while delivering data-driven results that supported organizational goals.
Loan Officer Cardinal Financial
2021-2022
● I actively shared comprehensive loan product knowledge with borrowers, specializing in various options such as VA, FHA, CONV, and USDA loans. By offering personalized guidance, I helped borrowers make well-informed decisions that aligned with their financial goals and specific needs. Sales Data Consultant Logical Position
2021-2021
● Analyzed and interpreted sales data using SQL and Power BI to provide actionable insights for the sales team, ensuring accurate and relevant information was available for prospecting efforts.
● Developed and presented detailed reports on sales performance, trends, and market opportunities through Power BI dashboards, enabling the sales team to make informed, data-driven decisions.
● Utilized SQL to extract, clean, and manipulate large datasets, streamlining data analysis processes and enhancing reporting efficiency.
● Collaborated closely with sales leadership to refine strategies and improve sales processes based on comprehensive data analysis.
Data Entry Assistant Coca Cola
2018-2021
● As a dedicated data entry assistant at Coca-Cola, I efficiently managed large volumes of data by accurately inputting and organizing information into the company's databases. My attention to detail and precision ensured the maintenance of reliable data records crucial for informed decision-making and operational efficiency.
● Assisted in the creation of an automated workflow to reporting system that helped identify monthly revenue changes for Charlotte’s Warehouse. In turn, this workflow helped identify inefficiencies and helped increase revenue by providing marketing insights.
EDUCATION
Some College East Carolina University
MAY 2020
SKILLS/PROGRAMS/DATABASES
● SQL ● Alteryx
● JQL
● Jira Power user
● Confluence
● Coursera Certifications
(SQL,Data Driven Decisions, Preparation)
● Tableau
● Power BI ● SnowFlake
● Tableau ● MongoDB/GCP
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