Olivia K Bishop
***B Ernst Rd, Gansevoort NY ****1 518-***-**** ***************@*****.***
EDUCATION
Siena College, Loudonville, NY
Bachelor of Science in Data Science, December 2021 WORK EXPERIENCE
IT Data Analyst, Arrow Financial, Glens Falls, NY
March 2023 – Nov 2024
Wrote reports for various Business Units in the banking system including Branch Experience, Marketing, and Loan Operations
Compiled data on account and customer levels using Horizon database and H360 SQL programming, including complex joins and aggregations
Analyzed financial data pertaining to SOX and audit controls
Developed reports, dashboards, and visualizations to support internal and external processes
Ensured servers’ prompt distribution of automated report output delivery throughout the bank network
Temp Process Data Entry Assistant, Regeneron, Rensselaer, NY March 2022 – Jan 2023
Learned how to enter, pull, and reconcile data in systems such as Excel, PRIMR, LIMS, and Discoverant
Followed SOPs detailing GMP behaviors and modeled them in entry
Analyzed and maintained critical data in highly organized manner by tabulating results and writing technical summary reports for process/raw material evaluations
Presented data analysis and completed tabulations for teammates spanning QC, QA, and other Process Sciences departments
Intern, Siena College Research Institute, Loudonville, NY September 2021 – December 2021
Learned to read and format frequency tables and crosstabulations
Analyzed raw data and crosstabulations of SCRI surveys for proprietary and public dissemination
Completed CITI Training for Human Subject Research
Conducted outside client work for the American Values poll, calling news outlets across the country to offer exclusive publishing of results Call Center Agent, Siena College Research Institute, Loudonville, NY September 2019 – June 2021
Performed political, social, and economic polls across the United States over the phone
Conducted studies for various third-party organizations as well as state and local government
Reached out to an average of over 500 people on a given shift using electronic polling software Voxco
Ensured data is collected in an unbiased environment to facilitate accurate findings
SKILLS
Data Analysis
Microsoft
Excel/Word/PowerPoint
SPSS
Looker
ImageCentre
Data Reconciliation
SQL
Python
Horizon/H360 BI
Qualtrics
AWARDS/CERTIFICATES
Dean’s List
Academic terms of Fall 2018, Spring 2020 – Spring 2021
For maintaining a GPA of 3.5 and above for four semesters