Quality Assurance Customer Service
Resume:
S
basil shallow
***********@*****.***
Albany, NY 12202
SUMMARY
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.
SKILLS
Chemical Handling
Floor Waxing
Quality Assurance
Housekeeping
Customer Service
Interior and Exterior Cleaning
Safe Cleaning With Chemicals
Hazardous Material Handling
Crew Management
Health and Safety Compliance
Sweeping and Mopping
Sanitation Practices
EXPERIENCE
Cleaner
Albany, NY
Janitronics Building Services/ Feb 2022 to Current
Commercial Cleaner
Troy, NY
Fretto Industrial Cleaning/ Nov 2022 to Feb 2023
Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
Washed windows, walls, and ceilings to ensure a clean environment for customers.
Cleaned and sanitized restrooms using appropriate cleaning products.
Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
Prepared rooms for events by setting up chairs and tables in an orderly fashion.
Reported any damages or malfunctions observed while performing duties to supervisor.
Kept records of hours worked, supplies used, and tasks completed each day.
Observed all relevant laws regarding health codes and waste disposal standards.
EDUCATION AND TRAINING
Home Inspection
American Home Inspectors Training Jun 2022
Albany, NY
Some College (No Degree): Liberal Arts and General Studies
New York City College of Technology of The City University of New York
Brooklyn, NY
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