Laurie Choi
************@*******.***
Enthusiastic and reliable third-year university student with experience in the healthcare and customer service industries. Experienced in communicating effectively with patients and customers, explaining products and procedures clearly, and working well in fast-paced, team-oriented environments. Previous work experience in both pharmacy and café settings has enhanced interpersonal skills, created a strong work ethic, and improved physical stamina. I am a quick and curious learner, and am eager to take on new challenges and expand knowledge across different fields.
Education
Alexander Mackenzie High School 2018 – 2022
Bsc. in Chemistry and Minor in Biology at University of Waterloo 2022 - 2027 (Anticipated) Work Experience
Pharmacy Student at Bayshore Specialty Rx September 2024 - December 2024
● Communicated with patients to schedule prescription deliveries
● Assisted with organizing and managing inventory for prescription medications
● Used Kroll, Microsoft Dynamics, and CRM to create patient profiles
● Communicated with team members to solve customer issues
● Used Kroll packaging to label cold chain medications Fuwa Fuwa Pancakes October 2021 – August 2022
● Provided friendly, efficient customer service in a fast-paced environment
● Handled cash and card transactions accurately using POS systems
● Maintained cleanliness of cafe
● Prepared beverages for customers, catering to customer preferences
● Prepared a variety of pancakes, maintaining food quality and presentation standards Skills
● Strong interpersonal communication skills
● Good at time management
● WHMIS Certification