Technical Support Business Development

Joe Wilson

Leavenworth County, KS ***.*********@*****.*** 913-***-****

Objective Ambitious IT professional, business owner, and community leader with a focus on cloud services, continuous process improvement, and innovative IT solutions. Extensive experience in IT management, strategic planning, and collaborative leadership, with a proven track record of optimizing data flow, security, and operational efficiency for diverse organizations.

Professional Experience

SorWil Technology Solutions Owner & CEO Leavenworth County, KS 2022 – Present

Lead company operations, overseeing strategic growth, business development, and client relationship management for local businesses, nonprofits, and government entities.

Manage an annual budget of $1 million, ensuring financial efficiency while investing in new technologies and staff development.

Provide high-level technical support, specializing in troubleshooting complex IT issues and ensuring optimal performance across managed services.

Mentor and develop staff, fostering a collaborative environment focused on continuous learning and technical skill enhancement.

Drive community partnerships, including e-waste recycling initiatives, to strengthen local engagement and environmental responsibility.

Girls Write Now Initial Director of IT 2022 – 2023

Established and implemented the organization’s IT infrastructure, supporting operations, programs, and communication.

Managed an IT budget of $250,000, optimizing resource allocation and negotiating vendor contracts to maximize efficiency.

Oversaw network administration, data management, and security protocols to ensure safe and efficient technology use.

Collaborated with staff to identify and meet technology needs, including hardware and software acquisition and maintenance.

Provided technical support, guidance, and training to ensure optimal use of technology across departments.

Boston Partners (Remote) Chief Technology Officer 2020 – Present

Developed and implemented comprehensive IT policies and procedures, managing a budget of $1 million for IT resources and infrastructure.

Managed business assets and formulated long-term IT strategies, reducing costs by 25% through optimized VOIP and mobile strategies.

Wursta Corp (Remote) Practice Lead, Professional Services 2019 – 2022

Led managed services and support teams, overseeing a $2.1M budget and building a high-performing delivery team.

Engaged clients, negotiated SOWs, and managed cloud deployments, specializing in Google Workspace and security solutions.

Managed the cloud deployment engineering team, serving as SME for Google Workspace projects and providing innovative technical solutions for clients.

The Michaels Organization Director, IT Support Services & Infrastructure Camden, NJ 2011 – 2019

Led strategic IT initiatives, managing an annual budget of $2.6M and implementing cost-saving measures across the IT infrastructure.

Developed cybersecurity strategies, migrated on-premises servers to cloud environments, and implemented disaster recovery and remote access solutions.

JNJTech Senior Managing Partner, Founder Leavenworth, KS 2001 – 2017

Founded and operated a successful IT consulting firm, managing technology solutions for over 100 small businesses and local municipalities.

Managed a budget of $750,000 to support clients’ IT needs, implementing budget-conscious IT solutions that enhanced productivity and reduced costs.

Led Office 365 migrations, implemented mobile strategies, and provided litigation support through data recovery.

Education

CSU Global Bachelor of Science in Information Technology, Minor in Cybersecurity

University of Kansas General Studies and Credits toward Degree

Community Involvement

Grow Leavenworth County Board Member

Leavenworth Education Foundation Board Member

Rotary Club Member

Volunteer & Financial Donor: Regularly supports local initiatives

Feel free to review and let me know if there are any adjustments or additional details you’d like to include!

Joe Wilson

Leavenworth County, KS ***.*********@*****.*** 913-***-****

Objective Ambitious IT professional, business owner, and community leader with a focus on cloud services, continuous process improvement, and innovative IT solutions. Extensive experience in IT management, strategic planning, and collaborative leadership, with a proven track record of optimizing data flow, security, and operational efficiency for diverse organizations.

Professional Experience

SorWil Technology Solutions Owner & CEO Leavenworth County, KS 2022 – Present

Lead company operations, overseeing strategic growth, business development, and client relationship management for local businesses, nonprofits, and government entities.

Manage an annual budget of $1 million, ensuring financial efficiency while investing in new technologies and staff development.

Provide high-level technical support, specializing in troubleshooting complex IT issues and ensuring optimal performance across managed services.

Mentor and develop staff, fostering a collaborative environment focused on continuous learning and technical skill enhancement.

Drive community partnerships, including e-waste recycling initiatives, to strengthen local engagement and environmental responsibility.

Girls Write Now Initial Director of IT 2022 – 2023

Established and implemented the organization’s IT infrastructure, supporting operations, programs, and communication.

Managed an IT budget of $250,000, optimizing resource allocation and negotiating vendor contracts to maximize efficiency.

Oversaw network administration, data management, and security protocols to ensure safe and efficient technology use.

Collaborated with staff to identify and meet technology needs, including hardware and software acquisition and maintenance.

Provided technical support, guidance, and training to ensure optimal use of technology across departments.

Boston Partners (Remote) Chief Technology Officer 2020 – Present

Developed and implemented comprehensive IT policies and procedures, managing a budget of $1 million for IT resources and infrastructure.

Managed business assets and formulated long-term IT strategies, reducing costs by 25% through optimized VOIP and mobile strategies.

Wursta Corp (Remote) Practice Lead, Professional Services 2019 – 2022

Led managed services and support teams, overseeing a $2.1M budget and building a high-performing delivery team.

Engaged clients, negotiated SOWs, and managed cloud deployments, specializing in Google Workspace and security solutions.

Managed the cloud deployment engineering team, serving as SME for Google Workspace projects and providing innovative technical solutions for clients.

The Michaels Organization Director, IT Support Services & Infrastructure Camden, NJ 2011 – 2019

Led strategic IT initiatives, managing an annual budget of $2.6M and implementing cost-saving measures across the IT infrastructure.

Developed cybersecurity strategies, migrated on-premises servers to cloud environments, and implemented disaster recovery and remote access solutions.

JNJTech Senior Managing Partner, Founder Leavenworth, KS 2001 – 2017

Founded and operated a successful IT consulting firm, managing technology solutions for over 100 small businesses and local municipalities.

Managed a budget of $750,000 to support clients’ IT needs, implementing budget-conscious IT solutions that enhanced productivity and reduced costs.

Led Office 365 migrations, implemented mobile strategies, and provided litigation support through data recovery.

Education

CSU Global Bachelor of Science in Information Technology, Minor in Cybersecurity

University of Kansas General Studies and Credits toward Degree

Community Involvement

Grow Leavenworth County Board Member

Leavenworth Education Foundation Board Member

Rotary Club Member

Volunteer & Financial Donor: Regularly supports local initiative

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