Customer Service A Manager
Resume:
Jodi Bates
Kalamazoo, MI
Objective:
To obtain a position with a company to create a stable career. I have over seven years of experience in customer service and feel this is the key to success of all business no matter what the field. I have experience as a manager which has helped with my teamwork skills as well as leadership. Also, I have 2 years lab accession work as a senior phlebotomist. I would love to apply my talents and skills to a position that will lead to new success and long term career.
Proficient in computer applications, such as: Misys, GUI, Smart Term, Microsoft Excel, Microsoft Word, Quick file
Work Experience
Answer United
Kalamazoo, MI
Remote Answering Agent
10/2021-02/2024
Answer and take messages for multiple companies, page on call staffing, dispatching, create appts and ordering equipment for various medical fields
Professional Touch Janitorial
Kalamazoo,MI
Cleaner/Janitor
01/2018-Present
Seasonal cleaning of college apartments and on all cleaner for office buildings
Bronson Hospital
Kalamazoo, MI
Environmental Services
12/2018-01/2020
To clean and sanitize patient rooms as well as detail clean all areas and depts of hospital
Bronson Hospital
Kalamazoo,MI
Lab Accession/Phlebotomist
10/2002-02/2007
collection of patient specimens, dr orders, customer service, answering multiple phone lines, shipping and receiving of patient specimens, patient safety
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