Office Administration Executive
Resume:
Work history
Sales Clerk – **/**** to **/****
TN BANK, Harare
Assisted customers in selecting products that best suited their needs (Cash Card & Ecocash), thereby resulting in increased in sales.
Answered customer questions, resolving issues and complaints in a timely and efficient manner.
Utilized customer feedback (Market Intelligence) to identify opportunities for improvement, resulting in increased customer satisfaction.
Greeted customers in a friendly and professional manner, resulting in increased customer loyalty.
Database management and Daily reporting
Administering Ecocash usher register into MM system.
Health and Safety Officer – 01/2014 to 12/2014
DALMET CONSTRUCTION, Harare
Provide advisory services to employees on occupational health and safety at the site.
Facilitate medical examination for all staff at the site.
Ensuring the workplace is safe for working.
Ensuring hygiene standards are observed so that employees work in a clean environment.
Ensuring ill employees attain full medical attention and treatment.
Profile
A Topflight Executive Office Administration professional with a Class 1 Diploma from the Great Zimbabwe University (through Trust Academy). I am a quick learner, highly organized and efficient individual striving to take my career to the next level. My career goal is to assume a role, which allows me to utilize my organizational abilities and communication skills, bringing forth the ability to manage front desk settings with poise and grace, in addition to managing a variety of administrative duties. Eager to join a new team of people and assist them as a dedicated and passionate Front desk/ Customer Experience Officer.
Skills
Excellent communication skills
Customer service skills
Microsoft Office
Multitasking skills
Adaptive
Ability to work in a team.
Education
Diploma in Topflight Executive Office Administration:
Great Zimbabwe University – 2021
6 O’ Levels including Mathematics & English:
Chitepo Secondary School - 2005
Reference
Mr. Shilline
HOD Business Studies
Trust Academy
Andy Mashanda
*****.********@*****.***
24745 Adelaide Park, Harare
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